Asset Property Manager

Housing Authority of the City of East St. Louis
Job Description

POSITION TITLE: Asset Property Manager

DEPARTMENT: Division of Asset Management (D.A.M.)

REPORTS TO: District Asset Manager

SALARY: $51,331.91 (Exempt)

Position Overview:

Responsible for all property management and occupancy functions necessary to ensure

quality management of public housing development(s) assigned.

Essential Job Functions:

1. Provides property management for assigned housing development.

2. Provides day-to-day supervision of staff assigned. Delegates tasks as

appropriate, schedules work, and monitors performance. Holds staff meetings

as necessary. Conducts performance appraisals of subordinates and takes

personnel actions in accordance with the HAESL Human Resource Policy.

3. Maintains accurate, neat, and organized records on occupancy of all units

assigned and promptly reports move-outs according to established procedure.

4. In coordination with the Occupancy and Maintenance Department, oversees all

leasing activities, including showing apartments to prospective residents,

conducting move-in & move-out inspections, executing leases, issuing keys,

and completing resident orientations. Accepts resident transfer requests;

approves or denies requests based upon HAESL policy.

5. Conducts all annual and interim resident reexaminations accurately and

properly. Conducts daily Walk, Knocks, and Talks inspections of grounds and

common areas of all assigned properties, records findings, and takes follow-up

action as appropriate to correct deficiencies.

6. Enforces all provisions of the dwelling lease and initiates eviction action against

residents in accordance with state law, HUD regulations, and HAESL policies

and procedures.

7. Schedules and conducts annual housekeeping inspections and special unit

inspections as needed. Follows up on all deficiencies noted and takes

appropriate action to ensure deficiencies are corrected.

8. Collects resident rents and charges. Create bank deposits in accordance with

established procedure. Enforces the HAESL Rent Collection Policy.

9. Reviews weekly and monthly reports on emergency, routine, and preventive

maintenance performed on assigned properties. Consults regularly with

maintenance supervisors on work completed and work required.

10. Assists Modernization Department staff in coordinating all aspects of

modernization work planned/underway at assigned properties. Makes

recommendations for future improvements, seeking resident input. Oversees

all HAESL relocation activities in coordination with the Modernization and

Development Departments.

11. Takes all steps possible to ensure the safety and security of properties.

Documents criminal activity and takes appropriate action.

12. Organizes and attends periodic resident meetings and provides assistance to

recognized resident associations as appropriate. Attempts to meet the

reasonable needs of residents by reviewing and discussing their complaints

regarding the ESLHA's programs and services. Attempts to resolve all resident

grievances and processes all unresolved grievances according to the

Grievance procedure, representing the Authority and its interests.

13. Refers residents to the Resident Services Department as appropriate.

14. Responds to emergencies at sites during non-business hours as appropriate.

Conducts inspections of property damaged by fire, flood, vandalism, etc.

Assures that public services are notified, fire and police reports are obtained,

and property is secured.

15. Conducts reconsideration hearings for new applicants.

16. Performs other related duties as assigned.

Performance Standards:

• Attendance is reliable; leave does not exceed the amount permitted, and the

employee has no unexcused absences from the job. The employee is available

to work during non-business hours when the need arises.

• 95% of move-in/move-out inspections are completed within 24 hours of unit

turnover.

• Tenant Accounts Receivable (TARs) are at 3% or below the management area

goal for the quarter.

• 98% of the management office's annual reexaminations are completed

accurately and on time.

• 98% of the annual housekeeping inspections are completed on time according to

an approved schedule.

• Grounds and common area inspections are completed properly no less than 3

times per week and according to the established schedule and procedure 95% of

the time.

• Properties generally appear free of litter and garbage, grounds are well

maintained, and there is evidence of an ongoing emphasis on improving "curb

appeal", which includes resident participation.

• Random site visits reveal no unsecured vacant units for which no work order is

pending and no abandoned vehicles that have not been addressed according to

established procedure.

• Performance appraisals of subordinates are completed properly and on time. In

the opinion of the supervisor, the appraisals reflect insight and sound judgment.

• Effective leadership skills are employed, as evidenced by the type and number of

tasks delegated, the number of staff meetings held monthly, and the motivation

of subordinates.

• Required reports are accurate, well prepared, and submitted by the deadline date

100% of the time.

• Office management and record-keeping practices meet established HAESL

standards.

• The employee demonstrates initiative in assuming new assignments.

• The employee demonstrates good resident relations skills.

• The employee demonstrates the ability to use sound judgment.

• The employee demonstrates the ability to communicate orally and in writing.

Qualifications:

Education: Bachelor’s Degree.

Public Housing Manager (PHM) certification is required.

Otherwise, qualified candidates may meet this requirement

by obtaining certification within six months of employment,

with the approval of the Executive Director.

Experience: At least three (3) years of experience in property

management, preferably in managing federally subsidized

housing. Supervisory experience is desirable.

Special

Skills: Working knowledge of HUD occupancy regulations or

quickly gaining necessary knowledge. Ability to relate well to

residents.

Practical leadership skills: organizing workload, delegating

tasks, and providing guidance. Good oral and written

communication skills.

Other

Requirements: Maintain a valid driver’s license and driving record

Bondable

Submit Resume to:

[email protected]

The Housing Authority of the City of East St. Louis is an Equal Opportunity/Affirmative Action
Employer. All qualified applicants will receive consideration for employment without regard to
race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age,
protected veteran status, or disability status.

This job description is intended to describe the general nature, complexity, and level of work to be
performed by employees assigned to this position. It shall not be construed as an exhaustive list
of required responsibilities, duties, and skills. It does not prescribe or restrict the work that may
be assigned. Furthermore, this does not establish an employment contract and is subject to
change at the discretion of the Housing Authority of the City of East St. Louis.