Claims Manager

Become part of the Transportation Revolution! zTrip is the next-level experience in transportation - operating throughout North America with a tradition of utilizing the highest quality of vehicles and carrying out operations utilizing the newest transportation technologies. Our mission is to use mobility to enhance the lives of our customers, driver-partners, and employees.

We are looking for a Claims Manager. As a claims manager, you must be accurate and reliable in handling accounts and documents. A high degree of organizational ability is essential due to the amount of information. Since you will be using technology to expedite your work, a degree of computer knowledge is required.

What we can do for you as a Claims Manager:

• Health, Dental, Vision and Life Insurance
• Paid Time Off
• Holiday Pay
• 401k with matching up to 3%

Essential Duties and Responsibilities of a Claims Manager:

• Investigating, evaluating and settling insurance claims
• Determining whether the insured’s policy covers the claimed loss
• Deciding an appropriate amount the company should pay out
• Ensuring that claims are not fraudulent
• Contacting claimant’s employers or doctors for additional information if the claim is questionable
• Conferring with legal counsel when needed
• Negotiating settlements and authorizing payments
• Maintains files on all policyholders and claim histories.
• Compiles all information to arrive at a final decision to accept or reject the insurance claim.
• Notifies claimant on the outcome of the claim.
• Addresses any complaints or queries from policyholders with regard to claims.
• Determines the cost to be covered by the insurance company.
• Draws up and processes paperwork related to the claim.
• Submits official claims to the insurance company.

Required Skills and Abilities of a Claims Manager:

• Demonstrates specific knowledge of medical, automobile, or property insurance industry.
• Is capable of reading and interpreting dense insurance and legal documents.
• Can translate legal terminology into layman’s terms.
• Communicates clearly and effectively.
• Demonstrates strong organizational skills.
• Exhibits excellent customer service skills and phone etiquette.
• Demonstrates solid analytical and interpretive abilities.
• Possesses strong negotiation skills.
• Pays close attention to detail.
• Exhibits excellent interpersonal and interviewing skills.
• Is capable of making confident and informed decisions independently.