Desktop Support Engineer L1

Locations :- Delhi NCR

Positions:-3 Numbers
Requirement:- a. Two-wheeler with License

b. Any certifications Related to IT

Experience :-2+Years

Key Responsibilities:

• On-site hardware/software troubleshooting
• Installation and configuration of IT assets
• SLA compliance and reporting
• Coordination with backend support teams

JD for Field Service Engineer L1

• Provide first-level support for desktops, laptops, printers, and peripherals
• Troubleshoot hardware and software issues (Windows OS, MS Office, basic applications)
• Install, configure, and maintain desktop, Laptop systems and applications
• Perform hardware diagnostics to identify faulty components in desktops, laptops, and printers.
• Replace defective parts such as: Motherboards, graphic cards, and I/O cards , Motherboards, graphic cards, and I/O cards RAM modules and internal batteries
• Printer PCBs, fuser units, and rollers Teflon’s
• Ensure proper reassembly and post-replacement testing of devices.
• Assist in preventive maintenance and health checks of IT hardware assets.

Pay: ₹15,000.00 - ₹250,000.00 per month

Benefits:

• Provident Fund

Work Location: In person