Lead System Engineer Azure Citrix L3

• Location: Bangalore
• Work mode: Work from office (5 Days)/ Hybrid
• Interview : L1 Virtual and L2 F2F Interview

Client-MNC

Lead System Engineer - Azure/Citrix (L3)Must-Have Skills

• Azure Virtual Desktop (AVD)
• Citrix XenApp & XenDesktop
• NetScaler (ADC)
• Windows Server Administration
• Active Directory, DNS, DHCP, RDS
• Ivanti User Workspace Manager
• VMware/Nutanix/Hyper-V
• Incident, Problem & Change Management
• SCCM & Patch Management
• Terraform (Infrastructure as Code)
• Azure Cloud Administration
• Scripting & Automation (PowerShell)
• Zabbix, SCOM, Citrix Director
• ITIL, SLA & KPI Management

Good-to-Have Skills

• DevOps & Infrastructure as Code
• Public Cloud VDI Solutions
• GUI Development
• CI/CD Concepts
• Azure Automation
• Load Balancing & SSL Certificate Management
• Logging & Monitoring Solutions

Key Responsibilities

• Support and administer Azure Virtual Desktop and Citrix environments.
• Manage L3 incidents, problem management, and root cause analysis.
• Handle NetScaler, Windows Server, and virtualization platforms.
• Monitor infrastructure health and resolve critical issues.
• Implement upgrades, patches, and infrastructure changes.
• Develop and maintain Terraform code and automation solutions.
• Support cloud VDI and published application services.
• Mentor L1/L2 teams and handle escalations.
• Ensure ITIL, SLA, and KPI compliance.
• Create documentation and drive continuous improvement initiatives.