Microsoft 365 (L2)

Key Skill

L2 — Microsoft 365 EngineerMicrosoft 365 E3/E5, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Entra ID, Intune, Microsoft Defender, Microsoft Purview, Active Directory, Group Policy, DNS, DHCP, Entra Connect, Hybrid Identity, SCCM/MECM, Application Deployment, Patch Management, OSD, Task Sequences, Intune Co-management, Microsoft 365 Tenant-to-Tenant Migration, Active Directory Migration, PowerShell, Incident Management, Root-Cause Analysis, SOPs.

JD

Microsoft 365 Engineer – L2

Role Overview

The Microsoft 365 Engineer – L2 will provide advanced administration and troubleshooting for

enterprise Microsoft 365 environments and support identity, endpoint, security, compliance and

migration activities.

Key Responsibilities

Provide L2 administration and troubleshooting for:

Exchange Online

Microsoft Teams

SharePoint Online

OneDrive

Microsoft Entra ID

Intune

Microsoft Defender

Microsoft Purview

Manage users, licenses, security policies and access controls.

Support and administer:

Active Directory

Group Policy

DNS

DHCP

Entra Connect

Hybrid identity

Administer SCCM/MECM, including:

Application deployment

Patch management

Operating System Deployment (OSD)

Task sequences

Reporting

Intune co-management

Support Microsoft 365 Tenant-to-Tenant migration activities covering:

Exchange Online/mailboxes

OneDrive

SharePoint Online

Microsoft Teams

Identity objects

Support Active Directory migration activities, including:

Domain consolidation

User and computer migration

Group Policy migration

Post-migration validation

Perform incident troubleshooting and root-cause analysis.

Develop and maintain PowerShell automation/scripts for operational activities.

Prepare technical documentation, SOPs and operational procedures.

Collaborate with customer and internal technical teams to identify and design Data & AI

solutions that support business transformation and measurable outcomes.

Contribute to AI strategy, data architecture, governance and advanced analytics use cases.

Support pre-sales, solution design and delivery activities for AI, machine learning and

generative AI initiatives where applicable.

Required Skills

Hands-on experience with enterprise Microsoft 365 environments.

Good working knowledge of Microsoft 365 E3/E5 workloads.

Experience with Exchange Online, Teams, SharePoint, OneDrive and Entra ID.

Working knowledge of Intune, Defender and Purview.

Experience with Active Directory, Group Policy, DNS, DHCP and Entra Connect.

Hands-on experience with SCCM/MECM.

Experience with Microsoft 365 migration activities.

Working knowledge of PowerShell.

Strong troubleshooting and incident-management skills.

Good communication and customer-facing skills.

Pay: ₹40,000.00 - ₹70,000.00 per month

Work Location: In person