Operations Interpreter Recruiter

Operations Interpreter Recruiter

Job Description

Operations Interpreter Recruiter

ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: zpbettertogether.com

ZPs vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.

We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!

Summary of Duties:

Working closely with the Senior Director of Operations, Interpreter Recruiting Manager and Call Center Management, the interpreter recruiter will determine staffing needs of Call Centers and onsite customers and will be fully involved in the screening, interviewing, and hiring of all interpreters.

Interpreter Recruiter Job Responsibilities:

• Communicating with applicants in all phases of the hiring process for all open positions

• Maintaining a database of interpreter contacts and status notes using the applicable software.

• Tracking and documenting interpreter applications throughout the hiring process

• Contacting potential interpreters who have not previously submitted applications (i.e. cold contacts) in specific locations in order to staff call center and remote locations

• Traveling to trade shows and conventions for recruitment may be required occasionally

• Planning and executing recruiting events and initiatives

• Giving oral presentations on sites, trade shows, and recruiting events to further recruiting potential.

• Work a variety of schedules, including weekends as dictated by business needs

• Performing other related duties and/or special projects as required

Interpreter Recruiter Skills/Qualifications:

• 3 years working as a professional sign language interpreter in a variety of settings (5 years preferred).

• Possesses a strong understanding of Deaf Culture.

• Demonstrated people management and communication skills

• Able to work independently as well as in a team environment

• Knowledge of HR hiring practices.

• Proficient writing and reporting skills.

• Proficient oral presentation skills.

• Experience with Windows, XP Operating Systems and MS Office.

• Experience working in a video relay call center as an interpreter, preferred.

Work environment:

Employees may experience the following physical demands for extended periods of time.

• Sitting, standing, and walking (95-100%)

• Keyboarding (40-60%)

• Viewing computer monitor, videophone, and cell phone (40-60%)

• Lifting computers and other equipment.

• Position may require some travel.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.

ZP Better Together is an Equal Opportunity Employer. Principals Only