CIEL HR
Remote Access Citrix Engineer
1 month ago
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Important information
Contract type:
Permanent
Work mode:
Hybrid
Published on:
22 September 2026
What they need
Job Title: Remote Access Citrix Engineer ( L3 Support )
Experience: 8 - 10 Years
Location: Bangalore
Work Mode: Hybrid
Duration: 12 Months
Job Description:
Mandatory Skills:
Citrix Virtual Apps and Desktops
Citrix XenApp
Citrix Machine Creation Services MCS
Citrix NetScaler ADC
FSLogix
Ivanti Workspace Control
VMware
Microsoft HyperV
Microsoft Windows Server and Desktop Operating Systems
Additional Good to Have Skills
Experience with SCCM
Exposure to enterprise vulnerability management tools and processes
Citrix JD
We are seeking an experienced Citrix L3 Engineer to manage support and continuously optimize Citrix Virtual Apps and Desktops environments This role demands deep technical expertise strong analytical and troubleshooting capabilities and the ability to lead initiatives that enhance performance security scalability and reliability of enterprise virtualization platforms
Key Responsibilities
Provide advanced L3 technical support for Citrix environments ensuring high availability optimal performance and robust security of virtual applications and desktops
Perform endtoend technical studies across the project lifecycle including
o Opportunity and feasibility analysis
o Requirements definition and scoping
o Cost and workload estimation
o Implementation planning and deployment support
Lead and manage minor and major projects including initiatives involving
o New interface deployments
o Security enhancements
o Workstation consistency and standardization
o Virtualization infrastructure upgrades
Demonstrate strong Citrix problemsolving and performance optimization skills
Design manage and maintain Citrix Machine Creation Services MCS
Handle Machine Catalog updates using MCS
Troubleshoot and resolve FSLogix profilerelated issues
Perform vulnerability management activities related to Citrix and Windows platforms
Manage Citrix server and VDI patching including
o Windows security patching
o Platform updates and corrective maintenance
Oversee daytoday operations of Citrix infrastructure and associated services including upgrades and maintenance activities
Lead Proof of Concept POC initiatives for new and emerging technologies eg Windows Server 2022 application virtualization solutions
Provide expertlevel support and guidance to operations teams headquarters subsidiaries and other IT stakeholders
Ensure solutions are sustainable scalable and aligned with industry best practices and market standards
Conduct opportunity and feasibility studies to support strategic IT decisionmaking
Collaborate effectively with crossfunctional teams to drive continuous improvement in virtualization services
Ideal Candidate Profile
Proven handson experience in L3 Citrix administration and support within enterprise environments
Strong analytical diagnostic and troubleshooting skills with the ability to resolve complex highimpact issues
Extensive experience supporting largescale virtualization infrastructures
Ability to lead technical initiatives manage projects and mentor junior team members
Excellent communication and collaboration skills to work effectively with stakeholders across IT and business teams
A passion for innovation automation and continuous improvement in virtualization and enduser computing technologies
If interested, please share your resume to the mail ID below:
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