Essential Functions:

¨  Lead creation of continued education materials, including demo certifications for core and advanced products & processes. Develop monthly sales call material. Delivering experience and context of slide data.

¨  Provide advanced technical support to sales and support teams, mentoring Jr level SEN Eng and support escalations

¨  Review & test product / software features and supporting sales motion with accompaniment of more senior SEN Eng members. Partner with product and sales teams to align content. Execute product launch sales training.

¨  Owning BGDS slides in SEN team and supporting Jr SEN Eng for business unit for alignment

¨  Execute VOC, VOS, and VOAE. Support development and data collection

¨  Develop / Review ref manuals, guides, knowledge articles to ensure easy user experience and detailed communication. Develop market, compliance and non-technical guidance documentation

Knowledge, Skills, and Abilities:

 

¨  Proficient understanding of Cognex products, applications, and relevant industry knowledge for TSE level products to advanced products

¨  Advanced knowledge of LMS, CRM (Salesforce), and data reporting tools (PowerBI)

¨  Advanced presentation skills with the ability to simplify and deliver complex technical information

¨  Strong cross-functional collaboration skills

¨  Able to analyze and respond to VoC and VoS insights

¨  Travel up to 30% to support internal meetings, training and customer visits

Minimum education and work experience:

¨  Bachelor’s degree and 4-6 years in technical sales enablement or training

¨  Proficiency in using LMS, Salesforce, and PowerBI, and experience in customer-facing roles

¨  Travel up to 30% to support internal meetings, training and customer visits

Must possess English language proficiency as a minimum for the role

Additional Job Description