McMaster University

Job ID
79063
Job Title
Sr. Education Program Assoc.(Hybrid - 3 days per week on site)
Regular/Temporary
Regular
Location
David Braley Health Sci Centre
Open Date
2026/10/08
Job Type
Continuing
Close Date
2026/10/19
Employee Group
Unifor Unit 1, Staff
Favorite Job
Department
Family Med
Full/Part Time
Full-Time
Salary Grade/Band
Grade 6
Salary Range
$26.99 - $38.03 (hourly)
Job Code
JD0991
Existing Vacancy
Yes - Backfilling as Existing
Target Number of Openings
1
Hours per Week
35
Posting Details
Schedule
Monday - Friday, 8:30 am - 4:30 pm
7 hours per day, 35 hours per week.
Education Level
2 year Community College diploma in Business Administration, or related field.
Career Level
Requires 3 years of relevant experience.
Job Description
JD #: JD00991
Pay Grade: 6
Title: Senior Education Program Associate
Unit/Project Description: Reporting to the Manager, Education Operations of The Department of Family Medicine (DFM) with an accountability to the Director of Assessment and the Faculty Lead for Resident Well-being. The Senior Education Associate (EA) plays a key role in supporting postgraduate residency assessment and resident well-being initiatives.
The Senior EA provides administrative coordination and operational support to faculty, residents, and academic leaders related to medical education. This includes coordinating assessment activities related to Competency-Based Medical Education (CBME), supporting resident well-being initiatives, managing projects and events, and ensuring the effective implementation of assessment processes and program requirements. The Senior EA serves as the primary administrative resource and liaison for MedSIS, supporting assessment workflows, troubleshooting user issues, maintaining data integrity, generating reports, and facilitating the effective use of the platform by education administrators and program leadership.
The Senior EA will work collaboratively with a variety of DFM staff and faculty, as part of the larger DFM education administrative team.
Job Summary: Responsible for providing administrative support for an academic program or department, the Senior Education Program Associate plans and coordinates a variety of academic program or department events, projects and activities and is also accountable for monitoring the applicable project and event budgets and forecasting financial gains and shortfalls. Performs the duties of the position in accordance with established policies, procedures, and calendar of events, and is responsible for coordinating resident rotation schedules and a variety of educational events and other learning and research initiatives. Creates positive partnerships with preceptors, teaching units, clinics, sites, campuses, practices, and other support staff.
Purpose and Key Functions:
<ul>
<li>Collect, analyze, assess, and summarize information relevant to the decision making
process and developing recommendations for final approval and implementation.
</li>
<li>Oversee the Canadian Residency Matching System (CaRMS) with the objective to
match all available learner spots to ensure the viability of the program.
</li>
<li>Assist in implementing program software changes, electronic modules and program
surveys. Complete regular reports on projects and events status to all stakeholders,
leadership and support staff and ensure the project scope and project parameters are
clear.
</li>
<li>Maintain, evaluate and continuously update projects and events including, but not
limited to, electronic modules, curriculum updates, CaRMS and databases.
</li>
<li>Oversee and coordinate education events, tutorials, academic half days and other
learning and research initiatives.
</li>
<li>Create, design and develop banners, presentations and other promotional materials
for use at various events.
</li>
<li>Create financial projections for projects and events and adjust throughout the
duration of the project and event.
</li>
<li>Monitor budgets and reconcile accounts, complete financial transactions including travel expense reports, advances, electronic cheque requisitions, purchase orders and journal entries.
</li>
<li>Ensure appropriate venues and catering are secured provided and book transportation
and audio-visual equipment as required.
</li>
<li>Delegate tasks appropriately to staff to assist with planning and coordinating events
and activities.
</li>
<li>Make recommendations about future activities and events based on needs and results
surveys.
</li>
<li>Facilitate various meetings and chair committees were applicable.
</li>
<li>Develop, plan, and coordinate rotation schedules for qualified residents at multiple
sites.
</li>
<li>Facilitate the evaluation process for preceptors and students. Compile evaluation
results and bring negative evaluations forward for review.
</li>
<li>Write a variety of documents including, but not limited to, correspondence and
minutes.
</li>
<li>Respond to inquiries that are specific in nature and require a thorough knowledge of
established policies and procedures.
</li>
<li>Maintain confidentiality of information.
</li>
<li>Set up and maintains filing systems, both electronic and hard copy.
</li>
<li>Update and maintain information in databases.
</li>
<li>Set up, use, and troubleshoot teleconferencing and videoconferencing equipment.
</li>
</ul>
Additional Information: The successful candidate will have a minimum of three years' experience working in an academic, healthcare, or clinical education environment, including experience supporting medical learners within a distributed education model. Demonstrated experience coordinating complex administrative processes, managing competing priorities, and working collaboratively with multiple stakeholders is essential.
The candidate will possess strong interpersonal, organizational, and communication skills, with a proven ability to work effectively both independently and as part of a team. Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and database management systems, is required, along with experience using virtual meeting and learning technologies such as Microsoft Teams, Zoom, or equivalent platforms. Experience with residency assessment systems, particularly MedSIS, is considered a strong asset.
The Senior Education Associate shares responsibility for modelling and supporting policies and practices that are aligned with DFM's commitment to truth and reconciliation with Indigenous Peoples, to addressing the harms of racism experienced by Black and racialized communities and to creating and sustaining an equitable, diverse and inclusive workplace for all.
Preference will be given to candidates who embody our values: Honouring and respecting others and ourselves, practicing creativity and courageous inquiry and action, and engaging one another with generous recognition of our interdependence.
How To Apply
To apply for this job, please submit your application online.
Employment Equity Statement
McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.
The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.
The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.
As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.
Job applicants requiring accommodation to participate in the hiring process should contact:
<ul>
<li>Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or</li>
<li>Faculty of Health Sciences HR Office at ext. 22207, or</li>
<li>School of Graduate Studies at ext. 23679</li>
</ul>
to communicate accommodation needs.
Hybrid Work Language
To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.
Interview Experience
At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to <a href="mailto:talent@mcmaster.ca" rel="nofollow noopener" target="_blank">talent@mcmaster.ca</a> or the HR contact associated with your position of interest.
AI Statement
McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.

Sr. Education Program Assoc.(Hybrid - 3 days per week on site)

Sr. Education Program Assoc.(Hybrid - 3 days per week on site)

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