System Engineer

About the role

L2 Support (Hands-on Technical Support Role) providing technical support and system maintenance across infrastructure, security, and operational systems.

Key responsibilities

• Maintain up to date list of CVE/IOC/CAG Advisory Tracking for Possible Vulnerabilities
• Maintain up to date list of Hardware and Software Inventory List
• Perform antivirus definition and security patches, OS, software and firmware upgrades in the system
• Perform deployment, patching, upgrades and configuration changes under config management controls
• Validate post change system stability and conduct testing
• Perform SSL certificate renewal of all certificates used in the system
• Troubleshoot system issues including working with OEM supports to determine cause of issue and rectification plan
• Perform monthly system preventive management health checks and reporting
• Support system deployment changes during off-peak operation hours
• Manage L1 to L3 incident tickets and service requests

About you

• Knowledge and experience in Windows Server 2019 and above
• Knowledge and experience in Windows 10 and above
• Knowledge and experience in Windows AD, user administration, management of GPO policies
• Knowledge and experience in Windows CA and SSL certificates renewal
• Knowledge and experience in Windows WSUS offline, WSUS manual catalogue import for windows security patch management
• Knowledge and experience in Trellix EndPoint Protection
• Knowledge and experience in NetApp/Dell storage for SAN and NAS
• Knowledge and experience in VMware ESXi 7U3 and above, VMware VSAN stretch cluster, vCenter, NSX
• Knowledge and experience in Ngnix/A10 load balancer
• Knowledge and experience in Veeam backup

5 day week @ AMK area (will be on site at Changi Airport often)

Maestro HR

damien lee tian hong

R1106726

16c8462