SAP TM Techno Functional Consultant - (m/f/d)

LOCATION

Hyderabad, IND

COMPANY

BASF Digital Solutions Private Limited

JOB FIELD

Digitalization

JOB TYPE

Permanent

JOB ID

145341

FLEXIBLE WORK OPTIONS

Hybrid

Key Responsibilities

Functional

• Provide L2/L3 support for SAP TM solutions: Freight agreement management, transportation planning, transportation execution, freight settlement and charge calculation

• Configure and maintain transportation management master data (locations, means of transport, schedules, lanes, equipment types, etc.)

• Manage integration touchpoints with SD, MM, EWM/WM, and Logistics Execution

• Perform root cause analysis for recurring functional issues and propose permanent fixes

Technical

• Debug and troubleshoot ABAP code, BAdIs, user exits, and enhancement points specific to TM

• Build/support interfaces (IDoc, SAP PI/PO, SAP Integration Suite/CPI, EDI) between TM, carriers, and third-party logistics systems

• Support Fiori apps and OData services used in TM solutions

• Monitor and troubleshoot background jobs and resolve interface failures

• Support outputs, print forms (Adobe Forms/SmartForms) for freight documents, BOLs, and carrier communication

• Assist with authorization (PFCG roles) issues related to TM transactions

AMS / Service Delivery

• Manage tickets (incidents, service requests, minor enhancements/CRs) within agreed SLAs using ITSM tools (ServiceNow)

• Follow ITIL-aligned incident, problem, and change management processes

• Perform impact analysis and regression testing for patches, support packs, and change requests

• Maintain knowledge base articles, SOPs, and support documentation

• Participate in on-call rotation and provide go-live/hypercare support as needed

• Collaborate with cross-functional teams (SD, MM, EWM, Basis, PI/CPI) to resolve integrated issues

Required Skills & Experience

• 5–7 years of SAP TM experience, including at least one full support or implementation cycle on S/4HANA embedded TM

• Strong hands-on configuration experience in TM (freight order/booking, charge management, and settlement, etc.)

• Working ABAP debugging skills; ability to read/trace code and identify root cause, provide resolution without necessarily being a full-time developer

• Experience with interface technologies: IDoc, EDI, SAP PI/PO or Integration Suite (CPI)

• Familiarity with SD/MM/EWM integration points relevant to transportation processes

• Experience working in an AMS/support model with defined SLAs and ticketing tools

• Strong analytical and troubleshooting mindset

Preferred / Good to Have

• SAP TM or S/4HANA Logistics certification

• Exposure to Fiori/UI5 apps and OData services

• Experience with carrier integration platforms or telematics/track-and-trace tools

• Basic knowledge of Adobe Forms/SmartForms

• Prior experience in freight/logistics or 3PL industry domain

Education

• Bachelor's degree in Engineering, Computer Science, Supply Chain, or related field

Soft Skills

• Clear communicator, comfortable interfacing directly with business stakeholders on support calls

• Ownership mindset for ticket resolution and documentation

• Ability to prioritize under SLA pressure across multiple concurrent issues

• Team player, comfortable in a distributed/cross-timezone support model