Business Services Coordinator

Nāu te rourou, nāku te rourou ka ora ai te iwi – with your basket and my basket the people will thrive.

He kōrero mō mātou | About Us

We believe everyone deserves a place to call home and have hope of a better future.

We empower families to live well by providing Transitional and Community/Social Housing; and working closely with whānau to achieve longer term housing solutions. We work across South Auckland, with offices in Māngere, Onehunga and Manurewa.

He kōrero mō te tūranga | The Role

As Business Services Coordinator, you will play an important organisation-wide role, coordinating day-to-day services and activities that help our Monte team operate effectively.

Working across our sites and teams, you will keep things organised, make sure important processes happen when they should, and help create efficient and consistent ways of working.

Your key responsibilities will include:

• Business services coordination: Coordinate day-to-day office and operational requirements across Monte's sites. Keep our staff intranet current and useful.
• Staff onboarding and offboarding: Coordinate the systems and equipment related requirements for people joining, moving within or leaving Monte.
• Vehicle fleet coordination: Coordinate Monte's vehicle fleet, including bookings, servicing, WOFs, etc. and administration relating to vehicle purchases, leases, disposals and insurance.
• Enquiries and internal information: Oversee the telephone system and visitors visiting our support office.  Coordinate general enquiries received, ensuring they are directed appropriately.
• External communications: Coordinate regular external communications that showcase Monte's mahi and impact, including maintaining accurate and engaging website content, and coordinating the quarterly stakeholder newsletter.
• Projects and operational support: Provide coordination and administrative support for team and organisation wide projects and initiatives as needed.

He kōrero mōu | About You

You will be an experienced coordinator or administrator who enjoys making things work well behind the scenes. You are very organised, practical and comfortable taking ownership of a wide range of activities and following them through to completion. You will have:

• Strong organisation and follow-through: You can manage multiple priorities, keep track of details and deadlines, and ensure actions are completed to a high quality without needing close supervision.
• Initiative and practical problem-solving: You notice what needs attention, act and look for practical ways to make processes simpler and more effective.
• Digital confidence: You are comfortable learning and using different systems and technology and can confidently support everyday digital processes.
• External communications capability: You are a confident written communicator with the ability to prepare, schedule and publish engaging social media content and contribute to website and stakeholder communications. You understand the importance of appropriate tone and representing an organisation professionally through external channels.
• Attention to detail and quality: You take pride in producing accurate, well-organised and professional work and maintaining reliable records and processes.
• Strong communication and relationship skills: You communicate clearly and professionally and can build effective working relationships with colleagues, senior leaders, suppliers and other stakeholders.
• A collaborative and service-focused approach: You enjoy helping others, are approachable and responsive, and understand that good business support enables the whole organisation to do its mahi well.
• Adaptability and sound judgement: You are comfortable working across a broad range of activities, can respond when priorities change, and use good judgement when handling confidential, sensitive or externally published information.
• Alignment with our values: You will bring our values of Manaakitanga (Hospitality), Kotahitanga (Collaboration), Tūmanako (Hope), Tū Pono Toa (Courageous Integrity) and Tika (Justice) to the way you work, contribute to the team and support others across Monte.

You must also have the legal right to work in New Zealand.

Ko tā mātou mahi | We offer

We are a passionate, inclusive and hardworking team, and believe our strength comes from working together. Everything we do is focused on achieving better outcomes for the whānau and communities we serve.

Joining our team means you’ll have:

• The opportunity to work for an established and well regarded Not for Profit organisation, and contribute to meaningful mahi every day.
• A competitive remuneration package.
• Regular opportunities for learning and development.
• Additional Leave: Health & Wellbeing and Birthday Leave.
• A subsidised group health insurance scheme, annual flu vaccination and access to EAP.
• An annual Christmas/New Year shutdown, giving you the opportunity for a proper break.

Hei mahi kōtahi tātou | Let’s work together!

If this sums up your skills and experience, and sounds exciting to you - we would love to hear from you!

Click “Apply for this job” and provide:

• Your current CV; and
• A cover letter telling us why you are interested in the role and how your experience and strengths align with what we are looking for.

We are currently receiving a high volume of applications and will review and progress applications as they are received. Applications will remain open until the vacancy is filled.