Customer Engineer Switchgear

We are currently looking for an Field Service Engineer – Switchgear to join our team in Milan, Italy!

Position Summary Following the acquisition of the successful E&I Switchgear Business by Vertiv there is an opportunity to integrate the Switchgear Service offering from E&I into the wider Vertiv service business. In order to meet the demand of customers for the installation and servicing of this offering, we are recruiting experience Field Service Engineers to provide consistent quality and support to customers across the region.

Responsibilities

• Assist Delivery of project site works on LV switchgear panels - Installation, commission, test and handover to client over multiple projects.
• Assist in the completion of preventive maintenance tasks for all aspects of LV switchgear panels.
• Preparation of all tools, test equipment and site documentation for project/maintenance activities.
• Liaise with department internal procurement for any additional material requirements/manufacturing needs to close out snag lists.
• Completion of site related paperwork, ensuring documentation is signed off by all relevant parties and uploaded to client portals in a timely manner.
• Responsibility for safe working practices on-site and ensuring all relevant HSE procedures are adhered to.
• Be willing to undertake varying levels of security clearance & criminal record checking for customer sites that have enhanced security procedures.
• Attend customer sites across a defined geographical area.
• Fully participate in an on-call rota (as defined locally).

Knowledge, Skills And Abilities Essential;

• Minimum 3+ years’ experience in a site / client facing role.
• Recognised qualification in an technical discipline
• Experience with dealing with clients/customers in a professional manner.
• Familiar with all aspects of electrical panel testing & fault finding.
• Understanding of LV Switchgear and Protection devices.
• Good understanding of safe isolation and electrical safety.
• Familiar with maintaining accurate and detailed completion of test documentation.
• Experience with Client Factory Acceptance Tests / Site Acceptance Tests
• Excellent communicator
• Fully flexible to work additional hours on request
• This is a site-based role and majority of work time will be based on-site or travelling.
• Full driving license

Desirable;

• Electrical Engineering Background
• Competency in primary & secondary injection testing.
• Competency in flash testing.
• Knowledge of PC Software
• Working knowledge of Electrical Drawings/Control Systems
• Experience in Troubleshooting
• Electrical Trade background would be advantageous.
• Experience in working within an electrical service environment.

Working Conditions

• A significant amount of after hours and weekend work, frequently scheduled with little notice
• Travel on a daily basis to and from customer sites
• Will be required to stay away from home or travel long distances.
• Occasional heavy lifting required
• You will be expected to operate as part of a team
• Participate on the 24/7 on call rota.
• May be required to travel abroad from time to time.
• You will be supplied with a Company uniform, which must be warn at all times while working.

The anticipated salary range for this role in Milan - Italy locality is between 32,449 Euros to 40,561 Euros gross per year (based on a full-time working week). Certain roles may be eligible for variable compensation and benefits. Where applicable, a comprehensive overview of the full benefits package and any additional compensation will be provided during the recruitment process in accordance with local legal requirements. Compensation is determined based on objective, gender-neutral criteria, including skills, experience, and job responsibilities.

The applicable National Collective Bargaining Agreement (CCNL) for this role is Metalmeccanico Industria