CXG Data Specialist

We are seeking a CXG Data Specialist to support and optimize our data quality across the full CXG tech stack. Reporting at the intersection of Customer Success, Revenue Operations and Sales, you will play a key role in maintaining the data accuracy of our CXG systems.

This is a hands-on individual contributor role focused on execution, continuous improvement, and providing exceptional operational support to our CXG team in a fast-paced, remote-first environment.

Key Responsibilities

• Own proactive data quality monitoring and clean-up across CXG systems
• Validate and reconcile customer and account data across different sources
• Perform data manipulation and analysis, including VLOOKUPs, reconciliation, duplicate account identification, research, and clean-up
• Maintain accurate customer journey stages, account statuses, CSM ownership, and other critical CXG data points
• Run recurring data-quality checks and proactively identify inconsistencies across systems
• Help update reporting and dashboards
• Monitor cancelled employee hiring processes and notify Finance when associated deposit invoices need to be cancelled
• Partner with RevOps and CXG teams to identify recurring data-quality issues and improve the underlying processes

Requirements

• 1-5 years of experience in Data Management, Revenue Operations, Sales Operations, CRM Administration, Customer Success, or a related operational role
• Experience administering CRM or CXG platforms
• Experience working with sales technology tools and revenue systems
• Excellent organizational skills with exceptional attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication skills and the ability to collaborate across distributed teams

Preferred Qualifications

• Experience within a SaaS business
• Experience supporting EOR, PEO, HR Tech, or contractor management platforms
• Experience with HubSpot, DevRev and BI tools
• Experience with data management, data clean-up and deduplication