Laboratory Information Systems (LIS) Support Analyst, Entry Level, (On-Site, Edison, NJ)

Overview
Avantic Medical Laboratory is seeking a highly motivated Laboratory Information Systems (LIS) Support Analyst to support, maintain, and optimize laboratory information systems and integrated EHR platforms. This role is critical to ensuring accurate test ordering, result reporting, system reliability, regulatory compliance, and operational efficiency across multiple laboratory sites.

The LIS Support Analyst will work closely with laboratory leadership, QA, IT vendors, and clinical users to implement system enhancements, support daily operations, and drive projects to completion in a regulated clinical laboratory environment.

Entry Level position

Fresh IT Graduates are welcomed!

Duties

• LIS & EHR Support
• Implement, configure, upgrade, and support LIS and integrated EHR systems
• Manage test builds, reference ranges, result formatting, reflex rules, and interfaces
• Support analyzer interfaces and troubleshoot data flow issues between instruments, LIS, and EHR
• Ensure accurate specimen tracking, result transmission, and report delivery
• Application Support & Maintenance
• Provide ongoing support for live LIS/EHR applications, including direct user support (on-site and remote)
• Respond promptly to system issues, downtime events, and user requests
• Participate in on-call or after-hours support as required for system stability
• Perform routine system audits, updates, and validation documentation
• Project Management & System Enhancements
• Participate in and guide the design, development, testing, implementation, and maintenance of new and existing LIS/EHR functionality
• Manage multiple projects simultaneously and drive projects to completion in a complex laboratory environment
• Coordinate system upgrades, new test implementations, and workflow improvements
• Support validation and verification activities related to LIS changes (CLIA/CAP compliance)
• Training & User Support
• Provide LIS and EHR training to laboratory staff, supervisors, and end users
• Develop and maintain user guides, SOPs, and training materials
• Serve as a subject matter expert (SME) for Labgen functionality and laboratory workflows
• Collaboration & Liaison Role
• Act as a liaison between laboratory operations, QA, compliance, IT vendors, and external partners
• Collaborate with QA to support CAP, CLIA, NJDOH, and NYDOH inspection readiness
• Assist with interface troubleshooting and communication with external reference labs and EHR vendors
• Multi-Site Support
• Travel to Avantic Laboratory sites as needed to support system implementations, troubleshooting, training, and go-live activities
• Ensure consistency of LIS configuration and workflows across all locations
• Maintain strict confidentiality at all times
• Other duties as needed

Preferred Experience

• Minimum 1 year of experience in healthcare or laboratory information systems
• Hands-on experience with LIS
• Experience supporting clinical laboratory workflows (pre-analytical, analytical, post-analytical)
• Demonstrated ability to work independently, prioritize tasks, and meet deadlines
• Strong analytical, troubleshooting, and communication skills
• Willingness to travel between laboratory sites
• Preferred
• Experience with EHR integration and clinical interfaces
• Prior experience supporting applications used in:
• Clinical operations
• Patient reporting and portals
• Demonstrated professionalism in phone etiquette and customer support roles
• Must be very friendly and a Team Player

Edication

• Bachelor’s degree or equivalent experience required
• IT-specific degree not required; candidates with healthcare, laboratory, or clinical backgrounds and LIS experience are strongly encouraged to apply

Key Competencies

• LIS Support
• EHR Integration & Support
• Healthcare IT Project Management
• Clinical Laboratory Workflows
• User Training & Documentation
• Regulatory Compliance Support
• Problem Solving & Independent Work

Schedule: Full-Time Monday - Friday 9am - 5:30pm

Entry Level

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Application Question(s):

• Do you have a valid NJ Driver's License
• Do you have a reliable transportation
• Are you currently working?
• If hired, when can you start?
• Where do you live? Please provide City and State

Education:

• Bachelor's (Required)

Experience:

• LIS: 1 year (Required)

Language:

• Fluent English (Preferred)
• Any other languages (Preferred)

Location:

• Edison, NJ 08820 (Preferred)

Shift availability:

• Day Shift (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person