Network Engineer L2

Technical Capabilities:

Network Support & Troubleshooting:

o Diagnose and resolve network issues related to routers, switches, firewalls, VPNs, and WAN/LAN.

o Provisioning of new services on the network.

o Provide Level 2 escalation support for network incidents and outages.

o Analyse network performance and optimize configurations.

o Conduct root cause analysis (RCA) for recurring network problems.

Network Configuration & Maintenance:

o Configure and maintain network devices (Cisco ACI, Arista, Juniper etc.).

o Performing Upgrades e.g. OS patches, vulnerability patches.

o Design C Implement VLANs, oS, ACLs, and other network policies.

o Good knowledge on L2 Technologies (STP, PVST, MSTP, RSTP, EtherChannel)

o Strong knowledge in routing protocols like BGP C OSPF

o Good knowledge Spine C Leaf Architecture

o Knowledge on EVPN C VXLAN, MPLS technologies

Monitoring & Incident Management:

o Monitor network health using NMS tools.

o Respond to alerts, perform initial diagnosis, and escalate if required.

o Work on incident tickets (ITIL framework preferred).

o Collaborate with L1 support and senior network teams (L3-L4) to ensure timely resolution.

Documentation & Reporting:

o Maintain detailed network diagrams and documentation.

o Update knowledge base with troubleshooting steps and solutions. (SoPs C MoPs)

o Prepare reports on network performance, incidents, and capacity planning.

Qualifications, Skills and Experience:

Industry experience focused on Data Center, IP networks. Engineer (6-10 Years)

A computer science (or similar) degree

CCNP and/or CCNA

Arista EOS and Cloud Vision experience (Preferred)

Excellent written and verbal skills