Operations Coordinator

NexGen Cabinets stands as a testament to the enduring art of cabinetmaking in the heart of North Carolina. Our company is dedicated to crafting quality kitchen cabinets that keep every project on target. Backed by years of hands-on industry experience, our team is committed to bringing insight, reliability, and care to every project we support. NexGen is driven by a passion for creating affordable cabinetry that exceeds expectations, the NexGeneration of kitchen cabinetry.

Job Summary

We are seeking a highly organized, proactive, and detail-oriented Operations Coordinator to support the General Manager of NexGen Cabinet, a growing kitchen, bathroom, and custom closet cabinetry manufacturer and wholesaler. This critical role will provide high-level administrative support, helping to drive operational efficiency, coordinate cross-functional activities, and support the company’s expansion in the Eastern market.

The ideal candidate is a reliable professional with strong technical skills, excellent communication abilities, and a customer-service mindset who thrives in a fast-paced manufacturing/wholesale environment.

Key Responsibilities

• Handle confidential communications.
• Prepare professional correspondence, reports, presentations, and documents using Microsoft Word, Excel, and PowerPoint.
• Support inventory, operations, sales, and finance teams by entering and managing data in NetSuite (or similar ERP system).
• Handle incoming inquiries from customers, dealers, vendors, and internal staff with professionalism and efficiency.
• Organize and maintain files, records, and documentation (digital and physical).
• Assist with project coordination, including sample/display programs, warehouse operations, marketing initiatives, and compliance tasks.
• Multitask effectively across competing priorities while maintaining accuracy and attention to detail.
• Perform other administrative and operational duties as assigned to support overall business goals.

Required Qualifications & Experience

• Prior customer service experience, preferably in manufacturing, wholesale, distribution, or home improvement industries.
• Excellent verbal and written communication skills with a customer-service orientation.
• Experience with inventory management, sales support, or warehouse operations processes.
• Experience working with NetSuite or a comparable ERP/CRM system (Netsuite, SAP, or similar).
• Strong computer skills with advanced proficiency in Microsoft Word, Excel (formulas, charts, data management), and PowerPoint.
• Proven ability to multitask, prioritize, and manage time effectively in a dynamic environment.
• Strong organizational skills and attention to detail.
• Familiarity with cabinetry, kitchen/bath, or home improvement products and terminology.

What We Offer

• Competitive salary based on experience.
• Health benefits, paid time off, and opportunities for growth within a growing company.
• Collaborative team environment with direct impact on company success.
• Opportunity to contribute to exciting initiatives including new product lines (Edge & Advantage), warehouse optimization, and market expansion.

NexGen Cabinet Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: From $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person