Patient Relations Officer, General Services (Security / 2-year contract)

Responsibilities:

• Ensure and upkeep the security of all patients, staff and visitors
• Respond swiftly to emergencies (abuse, assaults, fire, theft & etc.)
• Attend to cases of interest tasked by reporting officer / supervisor
• Perform patrols, sector clocking and special operations
• Assist in fire safety, crowd control and perform/coordinate VIP duties when required
• Manage various types of incidents such as violent and abusive patients/next-of-kin, minor and major security incidents and submission of incident reports
• Attend to walk-in enquiries, requests from patients, visitors and/or staff
• Assist with lost and found properties
• Conduct CCTV monitoring for any suspicious characters / vehicles
• Assist SPF / APOs with law enforcement
• Any other duties assigned from time to time

Requirements:

• GCE ‘N’ / ‘O’ Level / Diploma
• Valid Police Licensing and Regulatory Department (PLRD) License with emplacement of Senior Security Officer (SSO) OR Security Officer (SO)
• Good interpersonal, leadership and communication skills
• Knowledgeable of basic computer skills.