Infinite Health Collaborative
Patient Services Representative Twin
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Hudson, WI 54016, USA
Work mode:
Onsite
Published on:
4 September 2026
What they need
JOB REQUIREMENTS: Description Serve as a professional and welcoming
representative of the Training HAUS's patients, families, visitors, and
Viking stakeholders. This is position which frequently requires
front-line customer service and problem resolution. This is a full-time
role, working Monday 8:00 AM - 4:30 PM, Tuesday & Wednesday 9:00 AM -
5:30 PM, Thursday & Friday 8:00 AM - 4:30 PM out of our Hudson, New
Richmond, and Stillwater locations. Twin Cities Orthopedics is an
operating division of Infinite Health Collaborative (i-Health), a group
of local medical practices, owned and led by its physicians, on a
mission to give patients more control over their healthcare. Essential
Functions: Fully understand, describe and promote all aspects of the
Training HAUS Greet and register patients; collect co-payments, collect
pre-payments and insurance information Manage multiple meeting hosts,
providers, and class instructor schedules through Mind Body and Outlook
calendars Accurately and efficiently schedule new and existing patients
in the current practice management system Communicate all pertinent
patient information regarding their call to include; appointment
information, directions, check-in times, referral information and
copayments Maintain a working knowledge of health care plan requirements
and health plan networks Verify and document insurance information as
defined by current business practices Chart management Maintain timely
communication with patients and families while in clinic Occasionally
participate in community functions relating to TCO outreach events
throughout the year. Any and all other duties as assigned Education and
Experience Requirements: High School diploma/GED or equivalent Customer
Service Experience Required Administrative Or Medical Office Experience preferred Experience teaching fitness classes preferred Benefits &
Compensation: Actual starting pay will vary based on education, skills,
and experience. A $1,500 sign-on bonus will be offered for select
roles, payable on first paycheck with a 12-month commitment. Internal
applicants are not eligible for the sign-on bonus. We offer a
comprehensive benefits package - to learn more clickhere. Employees
working 30+ hours per week (60 hours per pay period) are eligible for
our Medical (w/Maternity Bundle), Dental & Vision plans, as well as
Tuition Reimbursement. All employees, regardless of hours, are eligible
for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime
Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance
savings programs & more. Working Conditions: Ability to sit for extended
periods (up to 8 or more hours per day). Frequent use of hands and
fingers... For full info follow application link. Infinite Health
Collaborative (i-Health) is an Equal Employment/Affirmative Action
employer and will make reasonable accommodations in compliance with the
Americans with Disabilities Act of 1990 and the ADA Amendments Act of
- \\\\\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/8246F93B713B49C0
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