ServiceNow HRSD Consultant

TCS Mumbai Walk-in Drive | ServiceNow HRSD Consultant

Job Title: ServiceNow HRSD Consultant

Experience: 5 to 15 Years

Walk-in Date: 25th July 2026

Location: Mumbai (Thane)

Venue: TCS Yantra Park, Pokharan Road No. 2, TCS Approach Rd, Thane West, Maharashtra 400608

Job Description

Tata Consultancy Services (TCS) is seeking experienced ServiceNow HR Service Delivery (HRSD) Consultants to join our growing ServiceNow practice. The ideal candidate should have hands-on experience in implementing, configuring, and supporting HRSD solutions to streamline HR services and improve employee experience.

Key Responsibilities

• Implement and configure ServiceNow HR Service Delivery (HRSD) modules.
• Develop and maintain HR Case Management, Employee Service Center (ESC), and Knowledge Management solutions.
• Gather business requirements and provide scalable ServiceNow HRSD solutions.
• Configure HR workflows, lifecycle events, document management, and employee service portals.
• Collaborate with HR stakeholders to enhance employee self-service capabilities.
• Perform system testing, defect resolution, and deployment activities.
• Support integrations with third-party HR applications and enterprise systems.
• Provide production support and continuous service improvements.

Required Skills

• Strong experience in ServiceNow HRSD implementation and support.
• Expertise in HR Case Management and Employee Service Center.
• Experience with Service Catalogs, Workflows, Flow Designer, and Knowledge Management.
• Understanding of HR processes such as onboarding, offboarding, employee relations, and case management.
• Knowledge of IntegrationHub, REST/SOAP APIs, and ServiceNow platform capabilities.
• Experience in Agile delivery methodologies.
• Strong communication and stakeholder management skills.

Preferred Skills

• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist (HRSD).
• Experience with Employee Center Pro and Virtual Agent.
• Exposure to ITSM and other ServiceNow modules.

Eligibility

✅ 5 to 15 years of overall IT experience

✅ Relevant experience in ServiceNow HRSD

✅ Experience in implementation, support, or enhancement projects

📌 iBegin Link: https://ibegin.tcsapps.com/candidate/jobs/419531J

📞 Contact to Apply: 9361602477

Walk-in Details

📅 Date: 25th July 2026

📍 Venue: TCS Yantra Park, Thane West, Mumbai

📝 Carry: Updated Resume, Government Photo ID, Educational & Employment Documents