ServiceNow HRSD Consultant

Job Summary

Design and implement ServiceNow HRSD solutions including lifecycle events, virtual agent, and integrations.

We are looking for a ServiceNow HRSD Consultant with expertise in case management, scoped apps, and HR integrations to lead HR service transformations.

Responsibilities

• Implement HRSD modules: Case Management, Lifecycle Events, Agent Workspace, Virtual Agent, Employee Document Management, and Employee Center.

• Integrate with external HR tools like HCM, Workday, SAP SuccessFactors, etc.

• Configure Notifications, Surveys, Reports, and Dashboards.

• Lead architecture design, code reviews, and develop PoCs.

• Conduct requirement gathering and lead client workshops.

• Prepare and review HRSD solution designs and workbooks.

• Mentor junior developers and enforce best practices.

• Map HR processes to ServiceNow HRSD capabilities.

  Qualifications

• Total Experience: 8+ yrs.

• Relevant Experience: 6+ yrs in ServiceNow HRSD.

• Proficient in scoped application development and HRSD modules.

• Hands-on experience with IntegrationHub spokes (e.g., Adobe, SAP SuccessFactors).

• Strong consulting, client-facing, and communication skills.

• Experienced in facilitating workshops and preparing strategic documentation.

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