Special Orders Associate

About Us:

Würth USA is a leading automotive distribution company, delivering high-quality parts, cutting-edge technology, and innovation to the industry. As an official sponsor of NASCAR races, we thrive on speed, precision, and performance. If you're ready to accelerate your career, apply today!

ONSITE ROLE - NON-REMOTE/NON-HYBRID

Location:  Wurth USA - 93 Grant St, Ramsey, NJ 07446
Hours:  8:00am-5:00pm ET Monday-Friday
Compensation:  $28.85-31.25 hourly base pay with quarterly bonus potential

Position Summary

Würth USA is seeking a highly organized and detail-oriented Special Orders Associate to join our Sales Development team. In this role, you will serve as the central point of contact for special order projects, sourcing procurement opportunities, coordinating cross-functional teams, and ensuring customer orders are successfully managed from quotation through delivery.

The ideal candidate is a proactive problem solver who thrives in a fast-paced environment, enjoys collaborating with multiple departments, and can effectively manage several projects simultaneously while maintaining exceptional customer service.

Key Responsibilities

• Serve as the primary point of contact for assigned special order projects and proposals.
• Prepare, manage, and coordinate customer proposals, bids, RFQs, RFPs, and RFIs to ensure timely and accurate submissions.
• Enter customer orders and quotations accurately and within department guidelines.
• Collaborate with Sales, Product Management, Purchasing, Procurement, Logistics, Warehouse, and other internal teams to support customer projects.
• Monitor proposal requirements and ensure all customer specifications, pricing, and deadlines are met.
• Communicate project status, delivery updates, and additional requirements with Sales Representatives, customers, and internal stakeholders.
• Maintain and update SAP item and vendor information, including costs, minimum order quantities, pack sizes, and supplier data.
• Review open orders, expedite shipments when necessary, track deliveries, and communicate changes in expected delivery dates.
• Assist Sales Representatives and Managers with customer demand planning and project support.
• Manage stocking agreements and purchase agreements.
• Coordinate procurement activities and vendor follow-up for large customer accounts.
• Manage X-Stock reports and support inventory procurement activities.
• Assist warehouse personnel with reconciliation of incoming goods when needed.
• Generate ad hoc reports and provide project updates to management.
• Support additional departmental projects and responsibilities as assigned.

Qualifications

Required

• College degree or equivalent combination of education and relevant experience.
• Strong organizational, communication, and customer service skills.
• Excellent attention to detail and follow-through.
• Ability to manage multiple priorities in a deadline-driven environment.
• Strong problem-solving and critical-thinking skills.
• Ability to work both independently and collaboratively.
• Advanced proficiency with Microsoft Office, including Excel and PowerPoint.

Preferred

• Experience with SAP.
• Experience in procurement, customer service, inside sales, operations, supply chain, or project coordination.
• Experience managing quotes, special orders, bids, or proposal processes.

What Makes You Successful

• You are highly organized and can effectively juggle multiple projects simultaneously.
• You communicate professionally with both internal teams and customers.
• You take initiative and work well with minimal supervision.
• You enjoy solving problems and finding solutions.
• You are detail-oriented and committed to delivering outstanding customer experience.

Why Join Würth USA?

At Würth USA, you'll be part of a collaborative team focused on delivering exceptional service and innovative solutions to our customers. We offer opportunities for professional growth, a supportive work environment, and the chance to make a meaningful impact across multiple areas of the business.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Würth USA is an equal opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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