Testing and Commissioning Technician

Req ID: 528151

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

• Purpose of the Job

The PI Warranty / Troubleshooter Technician is responsible for troubleshooting, diagnosing, and repairing train systems during commissioning, warranty, and early passenger service phases. The role ensures fleet availability, reliability, and safe operation by supporting testing, commissioning, modifications, repairs, and maintenance activities. The technician provides technical expertise across teams while ensuring compliance with EHS standards and efficient execution of all field activities.

• Key Responsibilities

Technical & Operational Activities

• Perform troubleshooting, diagnostics, and repair of mechanical, electrical, and system-level faults
• Execute testing, commissioning, and warranty activities on vehicles
• Replace failed components and perform corrective maintenance
• Support fleet checks, inspections, and system validation activities
• Manage logistical support and repair of commissioned vehicles and related facilities

Failure Management & Continuous Improvement

• Record, report, and track equipment or subsystem failures
• Perform preliminary root cause analysis and escalate to engineering or suppliers
• Ensure timely response and follow-up of repair actions throughout the warranty lifecycle
• Document all activities and results in certified tools (e.g., Maximo, GSI/SES)
• Contribute to Return of Experience (REX) and continuous improvement initiatives
• Deploy methods, tools, and best practices identified at site level

Coordination & Interfaces

• Develop a clear and thorough understanding of Customer Acceptance Criteria
• Collaborate with PI and O&M Leads to develop and improve Standard Operating Procedures (SOPs) and monitor deviations
• Ensure seamless coordination with engineering, product introduction, logistics, industrial support, quality, and O&M teams
• Coordinate with suppliers and subcontractors for issue resolution and technical support

Execution & Logistics Support

• Execute assigned work orders and report any deviations or incidents immediately
• Monitor and maintain on-site spare parts and inventory in coordination with PI Site Manager, logistics, and O&M teams
• Identify and prevent critical material shortages that could impact operations
• Support train recovery activities and manage access permits as required

Compliance, Safety & Operations

• Ensure strict adherence to EHS policies and safe working practices
• Participate in shop floor safety activities and promote a safe working environment
• Maintain flexibility to work day/night shifts and be on-call as required to support continuous operations
• Qualifications & Functional Knowledge

Education

• Technician degree in electrical, mechanical, or related field

Experience

• 5–8 years of experience in electromechanical troubleshooting and maintenance

Technical Skills

• Strong troubleshooting and fault-finding capability
• Knowledge of electrical, mechanical, control, and embedded systems
• Ability to read and interpret technical drawings and schematics

Behavioral & Functional Skills

• Strong analytical and problem-solving mindset
• Effective communication and reporting skills (written and verbal)
• Ability to work in a dynamic, multi-team environment
• High level of safety awareness in industrial environments
• Key Interfaces
• PI Customer Site Team (Manager, Engineers, Technicians)
• Engineering & Design Teams
• Logistics & Supply Chain
• Quality & Safety Teams
• Operations & Maintenance (O&M)
• External Suppliers and Subcontractors
• Performance Indicators (Typical)
• Fleet availability and reliability
• Response time to failures and issue resolution
• Quality and effectiveness of troubleshooting actions
• Compliance with safety and operational procedures
• Accuracy and completeness of reporting

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Type: Experienced