04 - Technical Support, Quality 1

Req ID: 140441

Region: Americas

Country: USA

State/Province: Oregon

City: Portland

General Overview

Functional Area: Quality (QUA)

Career Stream: Operations Quality (OPQ)

Role: Technical Support 1 (TS1)

Job Title: Technical Support, Quality 1

Job Code: TS1-QUA-OPQ

Job Level: Level 04

Direct/Indirect Indicator: Indirect

Summary We are seeking a highly detailed and proactive candidate to join our Quality Assurance team. In this role, you will serve as the first line of defense for product quality by performing rigorous incoming and in-process inspections. The ideal candidate possesses a sharp eye for detail, strong mechanical inspection skills, and hands-on experience with tool calibration.

Technical Expertise: Strong proficiency in using standard metrology/inspection equipment and performing tool calibrations.

Sharp Attention to Detail: Ability to spot minor defects, combined with strong analytical and problem-solving skills.

QMS Knowledge: Solid understanding of quality management systems, manufacturing standards, and shop floor controls.

Software Proficiency: Experience using Microsoft Office, Google applications, and quality software applications.

Communication: Strong organizational skills with the ability to communicate quality guidance effectively and professionally to the manufacturing team.

Detailed Description

Key Responsibilities

• Inspection & Verification: Perform and document incoming, in-process, and final inspections of materials and components to ensure compliance with engineering drawings, key product characteristics, and quality inspection procedures.
• First Article Inspection (FAI): Execute First Article Assessments for new parts and revisions to validate supplier manufacturing capabilities.
• Calibration Management: Perform and oversee the calibration of precision measurement tools and equipment, ensuring all tools on the shop floor remain in compliance. Complete all calibration paperwork including impact analysis reports.
• Non-Conformance Handling: Identify, segregate, and process internal non-conforming materials (DMR) for proper disposition. Support quality activities related to Return Material Authorizations (RMAs).
• Corrective Action Validation: Work with the quality team to compete verifications and validations related to corrective actions (CAPAs) or other non-conformances to ensure they are actively followed and sustained.
• Continuous Improvement & Audits: Support internal, ISO, and customer audits. Actively participate in continuous improvement initiatives to enhance overall quality processes.

Knowledge/Skills/Competencies

Attention to Detail: Exceptional attention to detail with the ability to spot defects and anomalies during visual and mechanical inspections.

Inspection & Calibration Skills: Proven ability to perform precise measurements and tool calibrations using standard metrology equipment.

Quality Standards: Solid understanding of quality management systems, manufacturing standards, and shop floor control documentation.

Problem-Solving: Strong analytical skills for evaluating, diagnosing, and resolving quality deviations encountered in the manufacturing environment.

Technical Proficiency: Working knowledge of computer applications, including Microsoft Office (Word, Excel) and Google applications.

Communication: Excellent organizational skills and the ability to exercise good judgment while effectively communicating quality guidance to internal teams.

Physical Demands

Ability to stand for extended periods, perform visual inspections, and occasionally lift/move materials as required by standard incoming inspection duties.

Typical Experience

Typical Education

High school diploma and additional courses after high school, or an equivalent combination of education and experience and a commitment towards further / additional education.

AS Degree or BS/BA degree preferred.

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.

Celestica is an E-Verify employer.

Company Overview Celestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.

Today, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments: Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):

ATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engineering led, with deep expertise in design, manufacturing and lifecycle solutions.

CCS: This segment focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital native customers and enterprises. Celestica's Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth.

Built on a legacy of trust and performance, Celestica has earned its reputation by delivering results in complex and fast-changing markets. Celestica exceeds customer expectations by identifying trends and staying ahead of the curve. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Guided by a bold vision to accelerate market advancements, Celestica delivers innovative solutions and technologies that turn complexity into opportunity. Anchored in teamwork and commitment, Celestica strives to be the most trusted partner to its customers and colleagues worldwide.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.