1. ORDER PROCESSER | CUSTOMER CARE

Order Processer | Customer Care

We are looking for only the best of the best woodworkers! If that is you then click and apply.

We don’t just build cabinets - we proudly handcraft some of the finest custom cabinetry in the world. Backed by a team of 125 skilled professionals, our work finds its way into homes and businesses across the U.S. through a trusted network of independent dealers. We are innovative. We are customer-driven. We are craftsmen. We are Plain & Fancy.

We are currently seeking a detail oriented, customer focused professional to join our Customer Service Department as an Order Processor. This position plays a key role in communication between our Engineering Team, Production Team, and our Customers.

Qualifications:

• Experience in cabinetry or a related field is strongly preferred.
• Strong knowledge retention skills.
• High level of communication skills, both verbal and written.
• Strong computer skills.
• Excellent Customer Service skills.
• Reliable, punctual, and able to work a consistent schedule.

Key Responsibilities:

• Review purchase orders and specifications for completeness and accuracy.
• Enter orders with precise configuration details, modifications, and custom requests.
• Verify pricing, product codes, finish selections, and special instructions.
• Serve as a primary point of contact for dealers, builders, and designers regarding order status, changes, and clarifications.
• Assist customers with production questions, design adjustments, and technical details related to their cabinetry orders.
• Identify discrepancies or missing information and coordinate with Customers and our internal teams to resolve them.
• Communicate changes, rush requests, or special handling needs to internal departments.
• Collaborate with other team members to meet production goals and deadlines.

Typical Work Week:

• Job Type: Full-time
• 4 and 1/2 days (7am-4:30pm Monday thru Thursday, 8am-12pm Friday)
• Work Location: In person (Schaefferstown, PA 17088)

Qualifications:

• Cabinet Order Processing: 1 year (Preferred)

Pay

• $18- $21/hour

Benefits Include:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

How To Apply: Please respond through Indeed or via our website at: www.plainfancy.com

Be sure to include your resume and contact information.

Responses without resumes will not be considered.

You may also drop off your resume in person at our only location:

Plain & Fancy Custom Cabinetry

Schaefferstown, PA

Plain & Fancy Custom Cabinetry is an Equal Opportunity Employer

APPLYING FOR POSITION

The Quickest Way To Apply Is To Fill Out The Form To Your Right, But If You Are Unable To Upload Or Complete The Electronic Form Provided, You May Also Send a Resume To:

Human Resources Department

Plain & Fancy Custom Cabinetry

2550 Stiegel Pike

Schaefferstown, Pennsylvania 17088

THANK YOU

Thanks for inquiring about our employment options. We'll review your information and will be in touch to discuss any opportunities that may be available.","submitActionMessageTimeout":null,"submitActionMessagePosition":"top-form","submitActionFormHide":true,"submitAction":"message","submitActionTab":null,"errorMessage":"

Couldn’t save submission due to errors.","errorMessagePosition":"top-form","loadingIndicator":null,"loadingIndicatorText":null,"validationOnSubmit":true,"validationOnFocus":false,"scrollToTop":true,"hasMultiplePages":false,"pages":[{"settings":{"submitButtonLabel":"Contact","backButtonLabel":"Back","showBackButton":false,"saveButtonLabel":"Save","showSaveButton":false,"saveButtonStyle":"link","buttonsPosition":"left","cssClasses":null,"containerAttributes":null,"inputAttributes":null,"enableNextButtonConditions":false,"nextButtonConditions":[],"enablePageConditions":false,"pageConditions":[],"enableJsEvents":false,"jsGtmEventOptions":[]},"id":779,"layoutId":122,"name":"Page 1","uid":"dc8c1756-850e-4d58-8a52-57d3bd319b9c","userCondition":null,"elementCondition":null}],"themeConfig":{"loading":{"class":"fui-loading"},"errorMessage":{"class":"fui-error-message"},"disabled":{"class":"fui-disabled"},"tabError":{"class":"fui-tab-error"},"tabActive":{"class":"fui-tab-active"},"tabComplete":{"class":"fui-tab-complete"},"successMessage":{"class":"fui-success-message"},"alert":{"class":"fui-alert"},"alertError":{"class":"!text-lg !font-normal !px-0 !text-red","role":"alert","data-fui-alert":true},"alertSuccess":{"role":"alert","data-fui-alert":true,"class":""},"page":{"class":"fui-page"},"progress":{"data-fui-progress":true,"class":""},"tab":{"class":"fui-tab"},"success":{"class":"fui-success"},"error":{"class":""},"fieldErrors":{"class":""},"fieldError":{"class":""}},"redirectUrl":"","currentPageId":779,"outputJsTheme":true,"enableUnloadWarning":true,"enableBackSubmission":true,"ajaxTimeout":10,"outputConsoleMessages":true,"baseActionUrl":"https://plainfancycabinetry.com/index.php?p=actions","refreshTokenUrl":"https://plainfancycabinetry.com/index.php?p=actions/formie/forms/refresh-tokens&form=FORM_PLACEHOLDER","scriptAttributes":[]}}" data-form-handle="employmentForm" data-form-submit-method="ajax" data-form-submit-action="message" novalidate="true">

Leave this field blank