1 Year Contract Internal Sales Audit Analyst (EHY)

• Perform checks and fulfil all relevant requirements under the MAS Balanced Scorecard Framework for sales representatives and the Bank’s policies and procedures.
• Monitor the BSC results, identify root causes of significant lapses and common errors, and conduct remediation.
• Conduct training on BSC Framework for new hires, and guide new supervisors on BSC checks and complaint investigation.
• Provide independent review of customer complaints relating to investment sales.
• Keep checks current with developments in the regulatory environment and the internal processes and systems.
• Automate independent sales audit workflow by leveraging on RPA, system automation and AI.

Job Requirement:

1. Degree with minimum of 2-3 years of sales compliance experience in the banking sector.
2. Good level of knowledge of the regulations governing the sale of investment products to retail customers (egs. Financial Advisory Act, MAS Guidelines on Fair Dealing).

Attn: Hailey Yang

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Personnel No.: R1876431 | Hailey Yang | EA License No: 16C8004