121 Account Manager

To engage with the following Business Logic tools to meet core KPIs and key measures for your customer base:

• Engagement Framework Model
• Conduct a Business Review Meeting with customers
• Complete a customer Strategic Planning Document & deliver Sales Logic interventions
• Complete Intervention Tasks set by my 121 Manager
• Review and update sales reporting
• Via contact with customers you will achieve an average talk time and number of effective calls per day as agreed with my 121 Manager
• To provide excellent customer service by taking ownership of customer enquiries including but not limited to quote requests, orders, deliveries, partner status and credit.
• Achieve and exceed sales targets set by my 121 Manager and Branch/Sales Manager.

Benefits

In return for your commitment, we will offer you some fantastic benefits:

• Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
• Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
• Pension.
• Life Assurance.
• Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
• Access to Mitsubishi’s very own discount platform.
• Colleague Referral Scheme.
• Holiday Buy.
• Long Service Awards.
• Cycle to Work Scheme.
• Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
• Employee Assistance Programme including additional services Eldercare & Best Doctors.