2027 NextGen Talent Operations Programme

Company Description

We’re*Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.*

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

The role

We are seeking an exceptionally organized, tech-forward Talent Operations Associate to join our Global Talent Acquisition team. As our Talent Operations Associate in London, you will bridge the gap between ensuring our recruiters, and interviewer community are able to find the best talent, through cutting-edge Talent Operations.

We are seeking a proactive AI and automation expert to transform our hiring operations. In this role, you will leverage emerging tools to streamline scheduling, resolve logistics challenges, and build data-driven dashboards. If you thrive on solving complex problems, engaging consultatively with senior stakeholders, and redefining talent operations, we want to hear from you.

Key Responsibilities

• Data reporting: handle regional and departmental data reporting, and produce reports and dashboards for the talent acquisition team
• AI, automation & workflow optimisation: use AI tools and automation to remove manual bottlenecks, hunt for friction points in daily operations, and redesign workflows toward an admin-zero environment.
• **TA Ops projects:**Work on a range of strategic projects as needed for example interviewer training, implementing new tooling or designing refined TA processes.

Additional Responsibilities

• Data quality: perform regular data-quality checks to keep reporting accurate and reliable.
• Ashby / ATS ownership: own and configure Ashby within agreed standards and controls, testing new features and AI integrations to improve pipeline velocity.
• Contract configuration: configure the contracts for your region and update them as Legal and the People team make changes in Ashby, and build addendums (e.g. start date) that can live in Ashby.
• Support the recruiters in your region with Ashby and workflow optimisation: optimise interview plans, set up automations, make sure comms are correct, and unblock recruiter issues as they arise.
• Process documentation: write SOPs and policies for TA and keep the knowledge base up to date as things move forward.

Required Qualifications

• A Bachelor’s or Master’s degree a related field, or relevant work experience in these fields.
• Curious Problem-Solving: You enjoy learning about issues, asking questions and doing research to find solutions to complex problems.
• AI & Automation Proficiency: A demonstrated passion for using AI tools, prompt engineering, or workflow automations
• Data Fluency: Demonstrated ability to work with data and build reporting dashboards to guide decisions.
• Executive Presence: Confident, tactful communication skills with the ability to manage senior stakeholders and hold them accountable to timeline commitments.
• Project Management: Ability to prioritize, organize and manage multiple projects in various stages with ease.

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram