2108# SCHOOL RECEPTIONIST-YISHUN

School Receptionist

Location: Yishun

Contract Period: 1 January 2027 to 31 December 2028

Working Hours

• Mondays to Thursdays: 7:00am to 4:00pm, including a one-hour lunch break
• Fridays: 7:30am to 4:00pm, including a one-hour lunch break
• No service required on Saturdays, Sundays and gazetted public holidays

Job Description

The School Receptionist will manage the school’s front desk and provide customer service, administrative, mail-handling and basic first-aid support. The successful candidate will interact professionally with students, parents, visitors, contractors, trainers and school staff.

Key Responsibilities

Front Desk and Customer Service

• Manage the school’s daily front-desk operations.
• Attend to students, parents, visitors, contractors and guests.
• Answer incoming calls and direct enquiries to the appropriate personnel.
• Respond to enquiries accurately in person, by telephone or email.
• Record and communicate messages promptly.
• Provide professional and courteous customer service.
• Maintain a pleasant, calm and helpful manner when handling enquiries.

Security and Visitor Records

• Maintain sign-in and attendance records for visitors and contractors.
• Manage sign-in sheets for enrichment trainers and CCA instructors.
• Ensure visitors follow the school’s registration and entry procedures.
• Direct visitors to the appropriate location or school personnel.

Administrative and Mail Support

• Receive, sort and distribute daily mail, parcels and courier deliveries.
• Pack and distribute materials from MOE and other agencies.
• Perform filing, photocopying, scanning, laminating and faxing.
• Assist with data entry and general clerical work.
• Maintain accurate administrative and delivery records.
• Perform other administrative duties based on the school’s needs.

Basic First Aid and Student Care

• Attend to students who are unwell or injured.
• Provide basic first-aid assistance where appropriate.
• Contact parents or guardians when necessary.
• Inform the relevant school personnel of student health incidents.
• Maintain a calm and caring approach when assisting students.

Reception Area Upkeep

• Keep the reception counter and surrounding area neat and clean.
• Ensure the reception area remains organised and presentable.
• Monitor and replenish reception materials and supplies when required.

Requirements

• Minimum Secondary School education.
• At least one year of experience as a front-desk receptionist in a school environment.
• Relevant general administrative experience.
• Able to speak and write clearly in English.
• Able to converse in at least one other Mother Tongue language.
• Pleasant personality with good communication and interpersonal skills.
• Able to handle calls, visitors and enquiries professionally.
• Basic first-aid knowledge is preferred.
• Comfortable attending to sick or injured primary school students.
• Organised, responsible and able to work independently.
• Able to commit to the full two-year contract and stipulated working hours.

Goal Setterz Singapore Recruitment Agency has been established since 2010 and is a reputed recruitment agency in Singapore. Both our company and each of our individual consultants are licensed by the Ministry of Manpower (License no: 10C4764) and we adhere to the highest standards of professional ethics and practices as a Singapore employment agency.

As one of Singapore’s leading recruitment agencies, we provide the staffing link between job seekers and employers. We represent clients from a wide spectrum of industries and from both local small and medium enterprises (SME)s and multi-national corporations (MNC)s