2nd Shift Customer Service Agent

Professional Communications (PCMSI) NOW HIRING FOR 2ND SHIFT, Erie PA

*Starting Wage of $15.00/hr

**Opportunity to earn $1/hr Shift Differential Pay for hours worked 3pm-7am

PCMSI is an expanding 24/7 answering service providing quality service to a variety of businesses. Basic job duties include answering calls promptly in a polite manner, closely following instructions, verifying all given information, and taking accurate messages using correct spelling and grammar. Ideal candidates must possess a positive attitude, willingness to learn, clear and polite speaking voice, and also be computer literate, reliable, and customer focused.

PCMSI partners with Medical Offices, Property Management Companies, Service Companies, Attorneys, Non-Profit Organizations, and many other Professional Services to offer Excellent Customer Service.

We are looking for friendly, reliable, team players with:

· 3 Professional References are required

· Strong work ethic

· High School Diploma or equivalent

· Reliable transportation

· Type 30+ WPM

· Computer literacy

· Polite and clear speaking voice

· Weekend and Holiday Availability is Required

· Spelling and grammar skills

· Punctual and reliable

Now Hiring For:

Mid-Shift: 11am-7pm, 12pm-8pm, 1pm-9pm

2nd Shift: 2pm-10pm, 3pm-11pm, 4pm-12am

* Part Time Shifts available as well but minimum 20+ hours required

Send Resume to: [email protected]

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: No less than 20.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Application Question(s):

• Are you Interested in Full Time or Part Time? If Part Time, how many hours?
• Do you have Reliable Transportation?
• Are you available to work Weekends and Holidays? (Required)

Education:

• High school or equivalent (Preferred)

Shift availability:

• Night Shift (Preferred)

Ability to Commute:

• Erie, PA 16507 (Required)

Work Location: In person