3. Senior IT

POSTED ON Oct 09, 2026

Position Senior IT

Department IT

Work location:

Ho Chi Minh

No. Of Vacancy 01

Main job purpose: The Senior IT role is responsible for overseeing the company's IT infrastructure, systems, and information security, leading day-to-day IT support operations, and ensuring stable, secure, and compliant IT operations across the company. The role also acts as the technical escalation point and mentors junior IT staff.

Job Description

• Own the planning, operation, and continuous improvement of the company’s IT infrastructure, including servers, network, endpoints, cloud services, and corporate systems (email, intranet, file sharing, etc.) to ensure high availability and performance.
• Act as the escalation point for complex hardware, software, and network issues; lead root-cause analysis and implement long-term solutions to prevent recurring incidents.
• Design, implement, and maintain information security measures, including access control, user permissions, endpoint protection, firewall, and patch management, in accordance with company policies and applicable regulations.
• Develop, maintain, and regularly test backup, disaster recovery, and business continuity procedures to protect company and client data.
• Supervise, guide, and train IT Support staff; set standards for request handling, troubleshooting, and technical documentation.
• Manage relationships with external IT vendors and service providers, including evaluating solutions, negotiating contracts, and monitoring service quality.
• Coordinate with Admin Department to manage IT assets and copyrighted software licenses; plan IT budget, procurement, and the upgrade/replacement cycle of equipment.
• Evaluate, deploy, and support internal systems, business applications, and automation tools in coordination with relevant departments to improve operational efficiency.
• Develop and maintain IT policies, procedures, and system documentation; prepare periodic IT reports for management and support internal/external audits and inspections related to IT.
• Perform other tasks as assigned by manager.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 4+ years of experience in IT infrastructure, system administration, or IT support, including experience in a senior or team-lead capacity; experience in finance, banking, securities, or fund management is an advantage.
• Solid knowledge of Windows Server, Active Directory, Microsoft 365 (or equivalent), virtualization, and Windows/macOS endpoint management.
• Strong understanding of network infrastructure (LAN/WAN/Wi-Fi, VPN, firewall, switching) with the ability to design, troubleshoot, and optimize company networks.
• Practical experience with information security, data backup, and disaster recovery practices.
• Ability to work independently, handle complex incidents, and make sound technical decisions under pressure.
• Good command of English (reading, writing, and communication) to work with international vendors and management;
• Strong leadership, teamwork, and communication skills, with a proactive and responsible attitude.

Benefits

• Annual leaves, Insurance 24/7
• Birthday allowance
• Company trip
• Annual bonus

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