3 x Business Analysts

We are seeking three experienced Senior Business Analysts to join a major banking transformation and customer migration program. These roles sit within a high-profile enterprise initiative focused on migrating customers, products and services to new platforms and simplifying banking products across the organisation.

This is a fast-paced environment where you will work with a broad range of stakeholders to analyse current-state processes, assess impacts, identify gaps, and support the successful migration of customers and banking products.

Key Responsibilities

• Gather, analyse and document business requirements
• Conduct impact assessments and gap analysis across customer migration initiatives
• Review existing processes, customer communications, legal documentation and operational procedures
• Analyse customer journeys and identify opportunities for improvement
• Work closely with business, operations, technology and program stakeholders
• Support product migration and customer conversion activities
• Facilitate workshops and stakeholder discussions
• Translate complex business requirements into clear deliverables and recommendations
• Contribute to large-scale transformation and simplification programs

Required Experience

We are looking for hands-on Business Analysts with proven experience delivering within large banking transformation programs.

You will ideally bring experience in one or more of the following:

• Mortgage products
• Deposit products
• Credit cards
• Transaction accounts
• Savings accounts
• Product simplification programs
• Customer migration programs
• Large-scale banking transformations

Essential Skills

• Strong Business Analysis experience within banking or financial services
• Proven delivery experience on migration or transformation programs
• Excellent stakeholder engagement and communication skills
• Requirements gathering and documentation expertise
• Process analysis and process improvement experience
• Ability to work proactively in a fast-moving program environment
• Strong analytical and problem-solving skills

Highly Regarded

• Prior Westpac experience (must have been outside the organisation for at least 6 months)

• Experience with major banking programs at organisations such as:

• Westpac

• NAB

• ANZ

• Commonwealth Bank

• Citi

• Other large financial institutions

• Experience migrating products, customers or accounts at scale

• Understanding of customer experience and operational impacts during migration initiatives

What We're Looking For

Successful candidates will be able to demonstrate:

• Ownership and initiative
• Strong business-facing analysis capability
• Detailed examples of transformation or migration work delivered
• The ability to articulate outcomes achieved and challenges overcome
• Confidence engaging with senior stakeholders
• A practical, delivery-focused mindset

This is not a role for candidates operating purely at a lead or orchestration level. We are seeking Business Analysts who remain hands-on and enjoy working directly with requirements, analysis and stakeholder engagement.

Why Apply?

• Join a significant banking transformation program
• High-profile enterprise initiative
• Competitive daily rate
• Flexible hybrid working model
• Strong extension opportunities
• Collaborative and supportive team environment

If you have experience delivering complex banking migration or transformation programs and are looking for your next contract opportunity, we'd love to hear from you.

Apply now with your updated CV highlighting relevant banking, migration and transformation experience.

Talent Solutions as part of ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856