3PL Fulfillment Coordinator

Job Title: 3PL Fulfillment Coordinator

Base Pay: $18.50-$20.00 / hour based on experience

Summary

Responsible for coordinating daily activities with third-party logistics (3PL) partners to ensure accurate, timely movement of inbound and outbound shipments. Serves as a key contact for carriers, warehouses, and internal teams. This is primarily an office-based position, Monday through Friday. While a strong understanding of warehouse operations and regular coordination with the warehouse team are required, the role is not a warehouse-floor position.

Key Responsibilities

• Coordinate inbound/outbound freight and ensure on-time delivery.
• Coordinate direct-to-retailer shipments and accounts, including Barnes & Noble and other key retail partners, ensuring orders, routing requirements, documentation, and shipping deadlines are properly managed.
• Communicate with 3PL partners regarding orders, inventory, and service issues.
• Review shipment documentation (BOLs, packing lists, reports).
• Monitor inventory accuracy and resolve discrepancies.
• Prepare monthly reports.
• Collaborate with internal teams to troubleshoot delays and operational issues.
• Answering and investigating packing and shipping solutions based on their products.

Qualifications

• 2-4 years in logistics, supply chain, or warehouse coordination (3PL experience preferred).
• Strong knowledge of freight processes and warehouse operations.
• Excellent communication, problem-solving, and organizational skills.
• Proficient with WMS systems and Microsoft Office.