3PL Logistics Coordinator

Job Title: 3PL Logistics Coordinator

Location: Buffalo, NY 14207 (On-site)

Job Type: Full-time

Pay: $27.00 – $31.00 per hour

Reports to: 3PL Operations Manager

About the Role:

SPEED Global Services is hiring a 3PL Logistics Coordinator to manage day-to-day transportation and logistics for our customers, carriers, and warehouse operations in Buffalo, NY. You'll schedule and track freight across truckload, LTL, intermodal, and expedited modes, serve as the go-to contact for your customer accounts, and keep shipments moving smoothly between the U.S. and Canada.

If you're detail-oriented, enjoy solving problems on the fly, and have experience with freight carriers and transportation management systems (TMS), we'd like to hear from you.

Benefits:

• Medical, Dental, and Vision Insurance
• Disability and Life Insurance
• Paid Vacation, Holidays, and Sick Time
• 401(k)

What You'll Do:

Shipment Coordination and Dispatch

• Schedule, dispatch, and track shipments across truckload (TL), less-than-truckload (LTL), intermodal, and expedited freight
• Manage every shipment from pickup through final delivery
• Communicate proactively with carriers, drivers, customers, and warehouse staff about status updates and delays
• Keep freight scheduling accurate and on time to meet customer requirements

Customer Service and Account Management

• Serve as the primary point of contact for assigned customer accounts
• Respond promptly to questions about shipments, inventory, and transportation services
• Provide regular status updates and resolve service issues quickly
• Build strong customer relationships that support retention and growth

Carrier Management:

• Source and secure qualified carriers and transportation providers
• Negotiate freight rates and manage carrier performance
• Verify carrier compliance with company, customer, and regulatory requirements
• Monitor service levels and address performance concerns

Documentation and Compliance:

• Prepare and maintain bills of lading (BOLs), freight invoices, shipping documents, and customs paperwork
• Ensure compliance with DOT, FMCSA, and customer-specific requirements
• Support cross-border shipping between the United States and Canada
• Maintain accurate records in TMS, WMS, and company systems
• Assist with inventory coordination and warehouse logistics as needed

What You'll Bring:

• 1+ year of experience in logistics, transportation, supply chain, freight brokerage, or 3PL operations
• Solid understanding of freight transportation and carrier operations
• Proficiency with Microsoft Excel, Outlook, and logistics software (TMS/WMS)
• Strong communication, organization, and problem-solving skills
• Ability to juggle multiple priorities in a fast-paced environment
• Bachelor's degree in logistics, supply chain, business, or a related field
• Knowledge of U.S.–Canada cross-border shipping and customs procedures
• Fluent spoken and written English

Work Environment and Physical Requirements:

• Primarily an office-based administrative role: sitting, talking, and listening for extended periods
• Frequently required to stand, walk, reach, bend, and lift up to 15 lbs
• Closed-toe, closed-heel shoes required when in the warehouse area

Apply today to join a team that keeps freight moving across the U.S. and Canada.

SPEED Global Services is an equal opportunity employer.