3PL Night Shift Supervisor

Enjoy working nights and avoiding the traffic? Join our team and take the next step in your leadership career in a role where you can make a real impact every day.

About us

You've likely seen our iconic polar bear trucks on the road—now's your chance to be part of the team behind them. Big Chill Distribution is a nationwide leader in chilled and frozen logistics, operating 11 depots across New Zealand and delivering reliable service to our customers every day. We're a people-focused business built on the values of Family and Team, Encouragement, Accountability and Honesty, Image and Brand, and Respect, with a strong commitment to continuous improvement and doing things the right way.

About the team

Located in the heart of Highbrook's business hub and offering plenty of on-site parking. you'll join a friendly and supportive team that works closely together, values collaboration, and takes pride in delivering great service every day.

Your Role

As a 3PL Supervisor, you'll lead our day-to-day warehouse operations, ensuring work is completed safely, efficiently, and to a high standard. You'll support and develop your team, deliver great service to our customers, and help drive productivity and continuous improvement in our chilled and frozen environment.

You will:

• Lead and support your team by coaching, training, and managing performance to achieve daily operational targets
• Ensure high customer satisfaction through accurate receiving, storage, and dispatch of goods
• Maintain a strong focus on Health & Safety, identifying risks, managing incidents, and ensuring safe work practices at all times
• Monitor warehouse performance, including productivity, quality, and inventory accuracy, and take action to resolve issues and improve processes
• Coordinate daily operations, including scheduling, space utilisation, and workflow, to meet volume and time requirements
• Operate a forklift/reach truck as required, supporting the team in day-to-day warehouse activities

This is a permanent, full-time opportunity, Monday to Friday from 8:00 pm to 6:00 am, with the potential to earn extra hours depending on operational needs.

What we are looking for:

• 1-2 years' experience in a supervisory role, ideally within warehousing or 3PL logistics
• Sound understanding of Health & Safety practices in a warehouse environment
• Experience using a Warehouse Management System (WMS) is an advantage
• Good computer skills, including Microsoft Excel and MS Office
• AP & TFO certification is an advantage; however, training will be provided
• A current OSH-approved Forklift and Reach Truck licence, with experience operating a reach truck
• Prior experience in a chilled or frozen environment is preferred but not essential
• A positive, hands-on attitude with a willingness to lead by example.
• Strong leadership and communication skills, with the ability to motivate and support a team.
• Well organised, able to prioritise tasks, solve problems, and make sound decisions in a fast-paced environment.
• Reliable, accountable, and calm under pressure, with a flexible and adaptable approach.
• Team-focused, customer-oriented, and committed to delivering high-quality work and continuous improvement.
• Strong attention to detail and a focus on accuracy in daily operations.

What We Offer:

• A hands-on leadership opportunity where you can make a real impact on daily operations
• Be part of a supportive, values-driven team that works together and celebrates success
• A continuous learning opportunity, leadership development, and career progression within a growing organisation.

Ready to Join Us?

Ready to join us? If you're looking for an opportunity to grow, take on new challenges, and be part of a supportive team — we'd love to hear from you.

Apply now to join the Big Chill team!

Big Chill is committed to providing a safe and healthy workplace. Successful applicants will be required to complete a pre-employment drug test and Ministry of Justice check.