3rd Shift Bellman/Security

The Sheraton Charlotte Airport Hotel is seeking an experienced, customer-focused, and dependable Bellman/Security Associate to join our team.

At Sheraton, we believe life is better when shared, and that philosophy extends to our workplace culture. Our associates create memorable experiences through genuine hospitality, thoughtful service, and meaningful connections with our guests.

Position Summary

The Bellman/Security Associate plays an important role in delivering exceptional guest experiences while ensuring the safety and security of the hotel during designated shifts. This position combines bellman service responsibilities with overnight security coverage.

Essential Responsibilities

• Provide transportation for guests to and from the airport and designated local destinations.
• Assist guests with luggage handling and delivery.
• Deliver exceptional customer service and provide information regarding hotel amenities and local attractions.
• Offer directions and recommendations throughout the Charlotte area.
• Monitor hotel safety and security during overnight shifts.
• Conduct routine property inspections and respond appropriately to guest concerns and security matters.

Qualifications

The ideal candidate will possess:

• One to two years of experience as a hotel bellman, shuttle/van driver, or in a related hospitality role within a high-volume environment.
• Demonstrated commitment to outstanding customer service.
• A positive, friendly, and professional demeanor.
• Strong organizational and interpersonal skills.
• Excellent verbal communication abilities.
• Knowledge of the Charlotte metropolitan area.
• A valid driver's license with a clean driving record.
• Ability to successfully pass a background check.

Benefits

Eligible associates may participate in a comprehensive benefits package that includes:

• Health insurance
• Paid time off
• Complimentary employee meals
• Complimentary parking
• Travel discounts
• Direct deposit

Sheraton Charlotte Airport Hotel is an Equal Opportunity Employer (EOE/AA/Minorities/Females/Disabled/Veterans) and is committed to fostering a diverse and inclusive workplace.

At Sheraton, You Belong.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Do you have reliable transportation with a good driving record?
• Does $18 an hour plus tips fit your budget?
• Are you available to work 3rd shift either 10pm - 6am or 11pm - 7am?

Work Location: In person