84405 Customer Administration Officer

• Location Moranbah
• Salary $78,953.00 - $92,508.00 per annum (Stream A, Level 2 - 3)
• Nominally 72.5 hours per fortnight

An exciting opportunity exists for a permanent full-time Administration Officer to join our Business Services Team in Moranbah.

Reporting to the Team Leader - Customer Administration, this position provides customer service, administrative and financial support to the Water and Waste Directorate.

To be successful in this position, you will:

• Possess a caring attitude, a strong work ethic, and a demonstrated commitment to working collaboratively within a team to achieve shared goals.
• Bring high-level administrative capabilities, including advanced proficiency in Microsoft Excel for data analysis and reporting, as well as experience in word processing, spreadsheet creation, data entry, drafting correspondence, and general office duties.
• Offer over three (3) years of experience in administrative and customer service roles, with additional exposure to finance and bookkeeping tasks such as invoice processing and reconciliations.
• Demonstrated interpersonal and communication skills, with the ability to effectively liaise with internal departments and external stakeholders in a professional and approachable manner.

If you are successful in this position, you will receive:

• Location Moranbah
• Salary $78,953.00 - $92,508.00 per annum (Stream A, Level 2 – 3)
• Nominally 72.5 hours per fortnight
• 5 weeks annual leave @ 17.5% loading
• RDO’s in accordance with Council Policy
• Up to 14.5% super in accordance with Council Policy
• Discounted Corporate Health Cover through multiple providers with competitive extras and coverage benefits
• Access to free sessions with Gryphon Psychology in accordance with our Employee Assistance Program
• Amazing opportunities to further your intended career path by way of succession planning, career development opportunities (e.g., upskilling through education, qualifications, etc.)
• Active Social Club, and much more!

For more details on this exciting position contact the People and Capability Team during business hours on (07) 4846 3590 or email [email protected]

To submit your application, please click ‘Apply Here.’ Alternatively, please send your cover letter and resume to [email protected], ensuring your cover letter addresses:

• What your motivation is for applying.
• Willingness to relocate (if not based within the Isaac Region).
• Why you believe you could fulfil this position.

BEFORE YOU APPLY: Please visit isaac.qld.gov.au/careers to review the details position description. This will provide you with essential information about the role and ensure it aligns with your qualifications and career goals.

Applications Close: Wednesday 28 October 2026
IRC has the right to commence the recruitment process prior to the closing date.
Isaac Regional Council is an equal opportunity employer. Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers are encouraged to apply.
Only people with the right to work in Australia may apply for this position.