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A. Customer Service Representative
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹200,000 – ₹300,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
13 August 2026
What they need
Incase of doubts call on 6289612558
20000+ incentives per month
Roles and Responsibilities
- Handle customer queries, complaints, and grievances via phone calls in a professional manner.
- Provide timely resolutions to customers' issues while maintaining high levels of satisfaction.
- Identify opportunities for upselling and cross-selling products or services to existing clients.
- Manage escalated cases effectively by coordinating with internal teams as needed.
- Ensure effective retention strategies are implemented to minimize churn rates.
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