A Technician

Texas | Po

Overall Summary

A bumper to bumper, master certified technician capable of diagnosing and repairing any system of the automobile without supervision. In most cases, are leaders in the shop and chosen to support the development of other technicians when needed. At times, may be called upon to interface with customers in various capacities.

Education

High School

Experience

4-7 years

Additional Information

AC AND HEATED SHOP

Summary

The Service Technician (Flag) position performs vehicle service and repair work as assigned in accordance with dealership and factory standards. The Service Technician (Flag) is responsible for maintaining the requisite technical knowledge and skill to efficiently and accurately repair vehicles.

Essential Duties and Responsibilities

Perform vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty.

Diagnose cause of malfunction and repair; determine any additional needed repairs.

Maintain and develop technical knowledge of vehicle systems including, but not limited to: drivability, electrical, major engine mechanical, A/C, brakes, suspension, transmission, OBD-II & general vehicle maintenance systems.

Communicate with parts department to obtain needed parts.

Save and tag parts if the job is under warranty or if requested by the customer.

Notify service advisor immediately if additional repair is required or not needed.

Notify service advisor immediately if repairs can’t be completed within time promised.

Document all work performed on the RO including recording cause of failure.

Maintain the highest possible standards of workmanship; perform quality checks.

Road-test vehicles when required or refer to the test technician.

Supervise work of any apprentice technicians as assigned.

Ensure that customers’ cars are kept clean and are only driven for business purpose.

Keep shop area neat, clean; must account for all dealership-owned tools at all times.

Stay current in the latest diagnostic methods and service techniques across a number of brands; stay informed of latest bulletins, service manuals and other service publications.

Participate in service training activities; attend factory-sponsored training classes.

Communicate regularly with service advisor/dispatcher to confirm repair order inform and diagnostic information.

Meet customer service standards by achieving ‘above district’ customer service information “CSI” scores.

Follow established safety protocols; report any shop equipment in improper working condition; immediately report safety incidents.

Understand, keep informed of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal and OSHA right-to-know.

Safeguard dealership assets and customer data.

Complete required training assigned through the company training portal.

Adhere to consistent and reliable work schedule.

Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand.

Other duties as assigned.

Qualifications

High School diploma or equivalent

Graduate of mechanical vocational trade school or equivalent experience required

ASE certification strongly preferred

Valid driver’s license and acceptable driving record

Successful completion of pre-employment screening

Authorization to work in the USA

Employment Position: Full Time

Salary: $35.00 - $50.00 Hourly

Salary is negotiable.

Zip Code: 77904

Hyundai Technical Training Equivalency Assessment Program

Hyundai welcomes experienced technicians from other OEMs. The program allows technicians with training from an industry-recognized source, other than Hyundai, to test out of certain Hyundai instructor-led technical training courses, provided they meet certain requirements.