AA Mobile Roadside assist

About the role

The Specialist Shop is seeking a dedicated AA Mobile Roadside Assist professional to join our team in Christchurch, Central Canterbury. This is a part-time position that offers the flexibility to work on a schedule that suits your lifestyle whilst providing essential roadside assistance to members in need. As an AA Mobile Roadside Assist technician, you will be the frontline of our service, responding to breakdown calls and providing immediate assistance to stranded motorists across the region. This role is crucial to maintaining The Specialist Shop's reputation for reliability and customer care in the automotive trades sector. weekend ends hours from 12 to 36

Key responsibilities

• Responding promptly to roadside assistance calls from AA members requiring help with vehicle breakdowns
• Diagnosing common vehicle issues on-site and performing basic repairs to get members back on the road
• Providing professional and courteous customer service in sometimes challenging circumstances
• Maintaining accurate records of all call-outs, repairs undertaken and parts used
• Ensuring your mobile unit is well-maintained, stocked with necessary tools and spare parts
• Following safety protocols and adhering to all relevant legislation and regulations
• Communicating effectively with control centre staff regarding job updates and completion times
• Building positive relationships with AA members and representing The Specialist Shop professionally at all times

What we're looking for

• A recognised automotive trade qualification or equivalent practical experience in vehicle repair and maintenance
• Current valid driving licence with a clean driving record
• Proven experience in automotive diagnostics and roadside repairs
• Strong problem-solving skills and the ability to work independently under pressure
• Excellent communication and customer service abilities
• Reliability and punctuality in meeting call response times
• Physical fitness to handle the demands of roadside work in various weather conditions
• A valid First Aid Certificate (or willingness to obtain one)
• Knowledge of local Christchurch and Canterbury roads is advantageous
• Mechanical aptitude and a genuine interest in helping motorists

What we offer

The Specialist Shop is committed to supporting our team members with benefits that recognise your hard work and dedication. We offer competitive hourly rates , and access to the latest diagnostic tools and equipment to support your work. As a part-time role, We provide ongoing training and professional development opportunities to help you stay current with automotive technologies and best practices. Our team environment is supportive and collaborative, with experienced colleagues available to offer guidance and advice. We also provide access to employee discounts and wellness initiatives to support your overall wellbeing.

About us

The Specialist Shop is a trusted name in the automotive trades sector, serving the Christchurch and Central Canterbury community with professionalism and expertise. We pride ourselves on delivering high-quality vehicle services and roadside assistance that motorists can rely on. Our team is dedicated to helping people get back on the road safely and efficiently, and we value staff members who share our commitment to excellent customer service and technical excellence. Working with The Specialist Shop means joining a business that invests in its people and maintains the highest standards of automotive care.

Apply now

If you're a skilled automotive professional looking for flexible part-time work with a reputable company, we'd love to hear from you. Please submit your CV, relevant qualifications, and a covering letter explaining why you'd be a great fit for the AA Mobile Roadside Assist role at The Specialist Shop.