ABA Billing, Scheduling & Authorization Specialist

Full-Time | In-Person Position

Private Therapy Practice seeking a highly organized, detail-oriented, and motivated ABA Billing, Scheduling & Authorization Specialist to join our team!

We are looking for someone who can assist with managing the day-to-day administrative operations of our ABA therapy practice, with a primary focus on insurance billing, client and therapist scheduling, and insurance authorization management.

Previous experience in Applied Behavior Analysis (ABA) billing and authorization processes is strongly preferred. However, we are willing to train the right candidate with a strong background in medical billing, healthcare administration, and scheduling.

This is a full-time, 40-hour-per-week, in-office position.

Job Responsibilities

Insurance Billing & Revenue Cycle Management

• Submit and manage insurance claims for commercial insurance providers and Medicaid.
• Monitor outstanding claims, follow up on unpaid claims, and resolve denials and rejections.
• Post insurance payments, adjustments, and reconcile accounts.
• Verify insurance eligibility, benefits, and coverage requirements.
• Communicate with insurance providers regarding claims, reimbursement, and payment discrepancies.
• Maintain accurate billing records and ensure timely claim submissions.
• Assist with billing audits and ensure compliance with payer requirements.

Authorization Management

• Submit initial treatment authorization requests and ongoing reauthorization requests to insurance providers.
• Track authorization expiration dates, approved units, and service limitations.
• Coordinate with clinical staff to obtain required documentation for authorization submissions.
• Monitor utilization of authorized hours to prevent overutilization or interruptions in services.
• Follow up with insurance providers regarding pending authorizations, denials, and appeals.
• Maintain accurate and organized authorization records for all clients.

Client & Therapist Scheduling

• Coordinate daily and ongoing therapy schedules for clients and therapists.
• Manage scheduling changes related to staff absences, cancellations, and client availability.
• Work closely with clinical leadership to maximize therapist utilization and continuity of care.
• Monitor scheduled therapy hours to ensure alignment with approved insurance authorizations.
• Communicate scheduling updates with families, therapists, and leadership.
• Identify scheduling conflicts and assist in developing solutions to minimize service disruptions.

Administrative Support

• Maintain accurate client records and insurance information.
• Collaborate with clinical and administrative teams to support efficient daily operations.
• Assist with general administrative responsibilities as needed.
• Maintain confidentiality and compliance with HIPAA requirements.

Qualifications & Experience

Preferred Qualifications:

• 1–2 years of medical billing, insurance authorization, or healthcare administrative experience.
• Previous ABA or therapy practice experience strongly preferred.
• Familiarity with ABA CPT codes, insurance billing procedures, and Medicaid requirements.
• Experience with insurance portals, clearinghouses, electronic health records, or ABA practice management software.
• Experience coordinating schedules for multiple providers and clients.
• Understanding of insurance authorization processes, utilization tracking, and revenue cycle management.

Ideal Candidate:

• Highly organized with exceptional attention to detail.
• Able to manage multiple responsibilities and prioritize deadlines.
• Proactive problem-solver who can work independently.
• Strong communication and customer service skills.
• Comfortable communicating with insurance companies, families, and clinical staff.
• Proficient with computers, data entry, and administrative software.
• Dependable, adaptable, and able to thrive in a fast-paced environment.
• A team player who takes initiative and demonstrates accountability.

Why Join Our Team?

At Bridging the Gap Therapy Solutions, we are passionate about making a difference in the lives of children with special needs and their families.

We have an amazing team and are looking for another dedicated individual who enjoys staying organized, solving problems, and helping keep our operations running smoothly.

This position plays an important role in ensuring our clients receive consistent services, our therapists have organized schedules, and our insurance billing and authorizations are managed efficiently.

How to Apply

If you are organized, motivated, and looking for an opportunity to grow with a team dedicated to making a difference, we would love to hear from you!

Please submit your resume for consideration.

We appreciate your interest in joining our team!

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you able to work on-site 7a-3p Monday - Friday?
• Please answer all Applicant Qualification questions. Incomplete applications will be rejected.

Please list 2-3 days and specific times you would be available for a brief virtual interview (no more than 30 minutes) between the hours of 730AM and 330PM. Please also include your email to send the interview request to or ensure it is located on your resume. Applicants without this will be automatically rejected.

Experience:

• Billing : 1 year (Required)

Ability to Commute:

• Tampa, FL 33637 (Required)

Work Location: In person