Academic Advisor

Academic Advisor

Albany Campus |Auckland
Salary Band - $60,069 - $84,876 (1FTE 37.50hrs p/w)

Be the moment when guided discovery and supported decisions make academic dreams a reality.

Academic Advice at Massey University is a vital part of the student experience, supporting individuals from their first enquiry through to graduation. In this role, you'll combine your subject expertise, critical thinking, and passion for helping others to guide students in shaping meaningful academic pathways that align with their goals and aspirations.

You'll work with students navigating complex decisions, using your ability to interpret academic regulations and translate them into clear, practical advice. Every conversation is an opportunity to empower students to make informed choices and build confidence in their academic journey.

We currently have an opportunity based on our Albany, Auckland campus and particularly welcome applicants with subject knowledge in Business and Humanities

What you'll be doing

• Partner with students to co-create personalised academic pathways that meet qualification requirements
• Support prospective and current students with complex academic planning and decision-making
• Maintain a caseload of students, providing proactive, strengths-focused advising supporting success and retention
• Interpret and apply academic policies and regulations to real-world student scenarios
• Deliver guidance through one-on-one sessions, group advising, and presentations
• Collaborate with academic and professional staff to ensure a connected and supportive student experience

What success looks like

• Students feel informed, confident, and supported in their study decisions
• Complex academic pathways are clearly mapped and achievable
• Strong relationships are built across teams and stakeholders
• You contribute to a high-quality, student-centred advice service

What you'll bring

Qualifications

• A bachelor's degree is essential; a postgraduate qualification is an advantage

Experience and capability

• At least 3 years' experience in advising, coaching, or guidance-based roles
• Proven ability to interpret and apply policies, regulations, or complex information in a client-focused way
• Strong interpersonal and communication skills, with the ability to build trust and adapt to individual needs
• Experience supporting individuals from diverse backgrounds and understanding the challenges of the student journey
• Confidence using digital systems (e.g. CRM tools, Microsoft 365) to manage information and caseloads
• Ability to think critically, problem-solve, and manage competing priorities

We also value:

• An understanding of Te Tiriti o Waitangi and its relevance in Aotearoa New Zealand
• Cultural capability, including working with Māori and diverse communities
• A strengths-based, empathetic approach to supporting others

Why join Massey

Massey University is committed to being a Tiriti-led organisation and creating a supportive, inclusive environment where both staff and students thrive.

In addition to a competitive salary, Massey also offers:

• Up to 6.75% employer contribution to the UniSaver Superannuation Scheme
• Five university holidays per year in addition to your annual leave
• Subsidised Southern Cross Healthcare plan for you and your family
• Discounted membership to our fully equipped recreation centre and gym facilities
• Staff purchasing privileges and discounts at many commercial and retail businesses across NZ
• Comprehensive professional development and training programmes

Apply now

Join a team that values collaboration, growth, and connection, where the work you do has a real and lasting impact on students' lives.

We encourage applications from people who may not meet every requirement but bring relevant skills, experience, and potential.

Applications will be reviewed as they are received, and interviews may be held before the advertised closing date - Sunday 06 September 2026, 11.00pm.