Academic Advisor

Academic Counselor

Company: Maryland Study Abroad Pvt. Ltd.
Job Type: Full-time
Department: Student Counselling / Admissions
Experience: 1–3 years preferred (Freshers can also apply)

About the Role

Maryland Study Abroad is looking for a motivated and knowledgeable Destination Expert to join our Student Counselling team. The Destination Expert will be responsible for understanding students' academic and career goals and guiding them towards the most suitable study destinations, universities, courses, and admission pathways.

The role requires strong knowledge of international education, excellent communication and counselling skills, and the ability to convert student enquiries into successful applications and enrolments.

Key Responsibilities

• Counsel students and parents regarding study abroad opportunities, destinations, universities, courses, and career pathways.
• Understand students' academic background, career objectives, financial considerations, and preferences to recommend suitable options.
• Provide accurate information about university programs, entry requirements, tuition fees, scholarships, intakes, accommodation, and career opportunities.
• Develop and maintain strong expertise in assigned study destinations such as Germany, France, the UK, Ireland, Canada, Australia, and other international destinations.
• Stay updated on changes in university admission requirements, application procedures, visa regulations, tuition fees, scholarships, and immigration policies.
• Handle student enquiries received through walk-ins, telephone calls, WhatsApp, social media leads, website enquiries, and other channels.
• Conduct detailed counselling sessions and assist students in selecting the right course and institution.
• Follow up with prospective students regularly and maintain accurate records of counselling activities and student interactions.
• Coordinate with the Application, Documentation, Visa, and Admissions teams to ensure smooth processing of student applications.
• Assist students throughout the application journey, from initial counselling and university selection through admission, fee payment, visa processing, and pre-departure support.
• Ensure that applications are processed accurately and within university deadlines.
• Coordinate with university representatives and international education partners whenever required.
• Participate in university events, admission days, education fairs, seminars, webinars, and student counselling sessions.
• Achieve assigned monthly and annual counselling, application, and enrolment targets.
• Maintain strong relationships with students and parents and provide timely follow-up throughout the admission process.
• Handle student objections professionally and provide clear, accurate information to support informed decision-making.
• Maintain updated knowledge of competitor institutions, market trends, and new study opportunities.
• Ensure all student information and counselling records are properly updated in the company's CRM or internal systems.
• Work closely with the team to achieve overall branch and company targets.

Required Work Experience

• Freshers with strong communication skills and a genuine interest in international education may also be considered.
• 1–3 years of experience in study abroad counselling, overseas education, student recruitment, university admissions, or a related field is preferred.
• Previous experience handling international student admissions or counselling will be an advantage.
• Experience in counselling students for destinations such as Germany, France, UK, Ireland, Canada, Australia, or other European destinations will be an added advantage.
• Candidates with proven experience in achieving counselling or admission targets are preferred.

Required Skills

• Excellent communication skills.
• Strong interpersonal and student counselling abilities.
• Good knowledge of international education and study abroad processes.
• Ability to understand a student's profile and recommend appropriate academic options.
• Strong sales and conversion skills with a student-focused approach.
• Good negotiation and objection-handling skills.
• Excellent follow-up and relationship-management abilities.
• Strong organizational and time-management skills.
• Attention to detail, particularly while handling student and application information.
• Ability to work independently as well as collaboratively within a team.
• Ability to work under pressure and meet monthly targets and deadlines.
• Good computer skills and familiarity with MS Office, CRM systems, WhatsApp, email, and online communication platforms.
• Willingness to continuously learn and stay updated about changes in international education.

Educational Qualification

• Bachelor's degree in any discipline from a recognized university.
• Relevant certifications or professional training in study abroad counselling, international education, or student recruitment will be an added advantage.

We are looking for candidates who are:

• Passionate about helping students achieve their international education goals.
• Confident and professional while interacting with students and parents.
• Target-oriented and motivated by performance.
• Proactive in following up with prospective students.
• Willing to continuously develop their knowledge of international education.
• Professional, responsible, and committed to maintaining high standards of student service.
• Comfortable working in a fast-paced and target-driven environment.

What You Can Expect

• Opportunity to work with a growing international education consultancy.
• Exposure to multiple international study destinations and universities.
• Opportunities to interact with university representatives and international education partners.
• Professional growth and career advancement opportunities.
• Performance-based incentives and recognition.
• Continuous learning and development in the overseas education sector.

Join Maryland Study Abroad and become part of a team helping students turn their international education aspirations into successful global careers.

Pay: ₹20,000.00 - ₹36,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Leave encashment
• Paid sick time
• Paid time off

Work Location: In person