Academic Coordinator / Administrative Assistant

Job Summary

Create Career College is seeking a highly organized, responsible, and professional Academic Coordinator / Administrative Assistant to join our team.

This position plays an important role in coordinating daily class operations, instructor scheduling, and student communication. The ideal candidate is detail-oriented, responsive, and comfortable managing multiple schedules and student inquiries in a fast-paced educational environment.

Responsibilities

• Coordinate instructors’ teaching schedules and class assignments
• Communicate with instructors regarding availability, schedules, substitutions, and schedule changes
• Respond to student emails, messages, and general inquiries promptly and professionally
• Assist students with class schedules, course information, attendance questions, and other general academic inquiries
• Coordinate communication between students, instructors, and the college administration
• Assist with opening new classes and arranging instructors and classrooms
• Maintain and update class schedules, attendance information, and student records
• Follow up with instructors and students when necessary
• Provide general administrative and operational support to the college
• Assist with other office duties as required

Qualifications

• Fluent English communication skills, both written and verbal
• Fluency in Mandarin Chinese is required
• Strong organizational and scheduling skills
• Excellent attention to detail
• Strong communication and customer service skills
• Ability to manage multiple tasks and priorities efficiently
• Comfortable communicating with students and instructors by email, phone, and messaging platforms
• Good computer skills, including Microsoft Office and Google Workspace
• Previous experience in education, student services, academic administration, scheduling, or office administration is preferred
• Professional, patient, dependable, and able to work independently
• Experience working in a private college or language school is an asset

This role is essential in supporting our mission to provide outstanding educational experiences while maintaining efficient administrative workflows. We value energetic individuals who are eager to contribute their organizational talents and customer service skills in a collaborative environment.

Pay: From $50,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking

Work Location: In person