Academic Counsellor

Job highlights

• 2-4 years experience in academic counselling or EdTech with knowledge of IT courses and CRM

• Counsel prospective students, handle leads, conduct sessions, and achieve admission targets

• Competitive salary with performance-based incentives and WFH opportunity

• Key Responsibilities:

  • Counsel prospective students regarding IT courses, career paths, and training programs.
  • Understand students' career goals, educational background, and requirements.
  • Provide accurate information about courses, curriculum, duration, fees, and career opportunities.
  • Handle inbound and outbound leads and convert qualified leads into admissions.
  • Conduct counselling sessions through phone calls, WhatsApp, and online meetings.
  • Follow up with prospective students regularly and maintain a healthy sales pipeline.
  • Achieve assigned admission and revenue targets.
  • Maintain accurate lead and follow-up details in the CRM.
  • Coordinate with trainers and the admissions team when required.
  • Build strong relationships with students and parents throughout the admission process.
  • Stay updated with current IT industry trends, technologies, and career opportunities.

• Required Skills

  • 2 to 4 years of experience in academic counselling, education sales, inside sales, or EdTech.
  • Excellent verbal and written communication skills.
  • Strong convincing, negotiation, and interpersonal skills.
  • Good understanding of IT courses and career opportunities.
  • Target-oriented with a strong focus on conversions.
  • Comfortable working independently in a WFH environment.
  • Experience working with CRM/lead management systems will be an advantage.
  • Candidates with experience in selling IT training/courses will be preferred.

• What We Offer

  • Work From Home opportunity
  • Competitive salary + performance-based incentives
  • Opportunity to work with a growing IT training & career development company
  • Career growth and learning opportunities
  • Supportive and performance-driven work environment