Academic Counsellor -Inside sales

Job Title: Academic Counsellor (EdTech Sales)

Location: Mumbai

Work Schedule: Monday to Saturday
Shift Timing: 10:30 AM 7:30 PM

About the Role

We are looking for enthusiastic and result-driven Academic Counsellors with prior EdTech sales experience. The ideal candidate should have excellent communication skills and a strong track record of converting leads into enrollments through consultative sales over calls.

This is a target-driven role where the candidate will be responsible for handling prospective learners, understanding their career aspirations, addressing objections, and closing enrollments over the phone.

Key Responsibilities

• Connect with prospective learners through inbound and outbound calls.
• Understand learner requirements and recommend suitable educational programs.
• Handle the complete sales cycle from lead qualification to enrollment.
• Convert leads into enrollments through effective counseling and consultative selling.
• Consistently achieve daily, weekly, and monthly sales targets.
• Follow up with interested prospects and nurture them through the decision-making process.
• Handle objections confidently and drive closures over calls.
• Maintain accurate records of customer interactions in CRM systems.
• Coordinate with internal teams to ensure a smooth learner onboarding experience.
• Deliver exceptional customer service and counseling support.

Mandatory Requirements

• Minimum 1+ year of EdTech sales/counselling experience.
• Experience in closing leads over phone calls is mandatory.
• Excellent verbal communication and interpersonal skills.
• Strong sales aptitude, negotiation, and objection-handling abilities.
• Proven track record of achieving enrollment or revenue targets.
• Comfortable working in a target-oriented environment.
• Proficient in CRM tools and MS Office.

Preferred Experience

• Academic Counselling
• Education Sales
• EdTech Sales
• Inside Sales
• B2C Sales
• Career Counselling
• Admission Counselling

Candidate Profile

• Graduate in any discipline.
• Self-motivated, energetic, and customer-focused.
• Strong persuasion and relationship-building skills.
• Ability to work in a fast-paced, performance-driven environment.
• Excellent English communication skills are mandatory.

What We Offer

• Attractive fixed salary + performance incentives.
• Career growth opportunities.
• Learning and development programs.
• Dynamic and collaborative work environment.