Academic Counselor

Job Description

Infinity Learn is looking for an **Academic Counsellor** to connect with company-provided student leads, understand students' and parents' academic requirements, conduct online product demonstrations, and convert enquiries into paid admissions.

Key Responsibilities

• Connect with **company-provided student leads** through outbound calls.

• Speak with students and parents to understand their academic needs and goals.

• Counsel students and parents about suitable Infinity Learn programs.

• Schedule and conduct **online product demonstrations through Google Meet**.

• Explain courses, features, learning benefits, pricing, and admission process.

• Handle customer queries, objections, and concerns.

• Follow up with interested students and parents to convert leads into admissions.

• Assist customers with the course enrollment and **annual fee payment process**.

• Maintain lead and follow-up details in the CRM.

• Achieve monthly **admission, sales, and revenue targets**.

• Ensure a positive customer experience throughout the counselling and admission journey.

Requirements

• Excellent communication and interpersonal skills.

• Strong convincing, counselling, and presentation skills.

• Good sales and objection-handling abilities.

• Target-oriented and result-driven approach.

• Comfortable making outbound calls and conducting online demos.

• Basic knowledge of CRM and MS Excel.

• Experience in **EdTech Sales, Inside Sales, Academic Counselling, Telecalling, Business Development, or B2C Sales** is preferred.

• Freshers with strong communication and sales aptitude can also apply.