Academic Counselor

SUMMARY

Job Title: Academic Counselor

Job Industry: Recruitment/ Staffing

Location: Salt Lake, Sector 5, Kolkata

Job Summary

2COMS Consulting Pvt. Ltd. is hiring Academic Counselors for our team in Salt Lake, Kolkata. We are looking for enthusiastic and target-oriented candidates who are confident in communicating with students/candidates and are interested in tele calling**, counseling, inside sales, and lead conversion** .Freshers are welcome to apply. Candidates with 6 months or more experience in outbound telecalling, inside sales, customer support, education counseling, or sales will be preferred.

Key Responsibilities

• Handle inbound and outbound calls with prospective students/candidates.

• Understand candidate requirements and provide relevant information about courses and programs.

• Counsel candidates regarding suitable educational programs and career opportunities.

• Follow up with leads through calls, WhatsApp, and other communication channels.

• Convert qualified leads into enrollments/admissions.

• Achieve monthly calling, follow-up, and conversion targets.

• Maintain accurate candidate and lead information in the CRM.

• Coordinate with the internal team for enrollment and onboarding.

• Build and maintain professional relationships with students/candidates throughout the admission process.

• Ensure timely follow-up and effective lead management.

  Requirements

• Freshers or Candidates with 6 months experience in outbound tele calling will be preferred.

• Experience in target-based calling, sales, or inside sales is an advantage.

• Excellent verbal communication and interpersonal skills.

• Confident in speaking with students and parents over the phone.

• Comfortable working with follow-ups and conversion targets.

• Positive attitude, willingness to learn, and ability to work in a target-driven environment.

• Candidates from Telecalling, Inside Sales, Education Counseling, Customer Support, BPO, or Sales backgrounds can apply.