Academic Guidance Coordinator

Job Summary

We are looking for a Academic Guidance Coordinator to join a growing HappinessCue team in Delhi NCR. The role will support people looking for practical academic guidance, from school and subject decisions to higher education, study planning and learning-related concerns. The person will understand the requirement, identify the relevant guidance pathway, coordinate with the appropriate expert or internal team, maintain follow-ups and ensure a clear client experience. The expected experience range is 0-4 years; strong candidates with closely relevant experience may also be considered. HappinessCue is a non-medical guidance platform, so this role does not involve diagnosis, clinical treatment or medical advice.

Responsibilities

• Support people looking for practical academic guidance, from school and subject decisions to higher education, study planning and learning-related concerns.
• Understand the requirement, identify the relevant guidance pathway, coordinate with the appropriate expert or internal team, maintain follow-ups and ensure a clear client experience.
• The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams.
• The successful candidate will be expected to communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance.

Requirements

• Experience in education counselling, student services, admissions, mentoring or customer-facing education roles will be useful.

Qualifications

• The expected experience range is 0-4 years; strong candidates with closely relevant experience may also be considered.

Skills

• education counselling
• student services
• admissions
• mentoring
• customer-facing education roles
• communication
• ownership
• coordination
• follow-ups