Academic Operation

Department: Academic Operations
Employment Type: Full-Time
Experience: 2–6 Years

About the Role

We are looking for a highly organized and execution-focused Academic Operations professional to manage the end-to-end operational delivery of academic programs across colleges and universities.

The role will involve coordinating with institutions, faculty, students, trainers, academic coordinators, and internal teams to ensure the smooth execution of Student Development Programs (SDPs), Faculty Development Programs (FDPs), workshops, bootcamps, certifications, internships, and other academic initiatives.

The ideal candidate should have strong coordination, communication, documentation, and stakeholder management skills, with the ability to manage multiple institutions and programs simultaneously.

Key Responsibilities

1. Academic Program Coordination

• Manage end-to-end operations of academic programs across partner institutions.
• Coordinate the planning, scheduling, and execution of SDPs, FDPs, workshops, bootcamps, training programs, and certification programs.
• Prepare program calendars, schedules, batch plans, and deployment plans.
• Ensure programs are delivered as per defined timelines and academic requirements.
• Coordinate with institutions to finalize dates, venues, batches, participant requirements, and program logistics.

2. Institution & Faculty Coordination

• Act as the primary operational point of contact for assigned colleges and universities.
• Coordinate with Principal/Director, HODs, faculty coordinators, SPOCs, and placement/training teams.
• Maintain regular communication with institutional stakeholders before, during, and after programs.
• Understand institutional requirements and ensure timely resolution of operational issues.
• Build strong working relationships with partner institutions.

3. Trainer & Resource Management

• Coordinate trainer allocation and deployment based on program requirements.
• Maintain trainer availability, schedules, travel plans, and program assignments.
• Share training schedules, participant details, course material, and other requirements with trainers.
• Coordinate travel, accommodation, local transportation, and venue requirements where applicable.
• Ensure trainers have the required content, equipment, and information before program commencement.

4. Student & Faculty Management

• Coordinate student/faculty registrations and participation.
• Maintain participant databases and batch-wise records.
• Coordinate attendance, assessments, assignments, projects, and completion requirements.
• Track student progress and program completion.
• Resolve participant queries and ensure timely communication regarding schedules and requirements.

5. Program Execution

• Ensure smooth execution of programs at institutional campuses and online platforms.
• Coordinate with internal teams for learning platforms, content, assessments, certifications, and technical support.
• Monitor daily program progress and attendance.
• Identify operational challenges and resolve them proactively.
• Ensure all program deliverables are completed within agreed timelines.

6. Academic Documentation & MIS

• Maintain accurate records of institutions, programs, trainers, participants, attendance, assessments, and certifications.
• Prepare daily, weekly, and monthly MIS reports.
• Track program-wise targets, completion, participation, and pending activities.
• Maintain documentation related to MoUs, program approvals, schedules, attendance, feedback, and completion reports.
• Ensure data accuracy across internal systems/CRM/LMS.

7. Academic Quality & Feedback

• Monitor the quality and effectiveness of academic program delivery.
• Collect student and faculty feedback after programs.
• Analyze feedback and identify areas for improvement.
• Coordinate with trainers and academic teams to address quality concerns.
• Prepare post-program reports and recommendations.

Ensure seamless coordination between teams for successful program delivery.

9. Event & On-Ground Operations

• Support execution of academic conferences, workshops, conclaves, bootcamps, and institutional events.
• Coordinate venue setup, registration, training infrastructure, equipment, and participant management.
• Coordinate with vendors and institutional teams where required.
• Provide on-ground operational support during major programs.

Required Skills

• Strong communication and coordination skills.
• Excellent organizational and multitasking abilities.
• Good stakeholder management skills.
• Strong follow-up and execution capabilities.
• Ability to work with multiple institutions simultaneously.
• Good knowledge of MS Excel/Google Sheets, PowerPoint, and documentation tools.
• Basic understanding of LMS/CRM systems.
• Strong analytical and reporting skills.
• Ability to work under deadlines.
• Willingness to travel when required.

Preferred Experience

• Experience in EdTech, higher education, academic operations, training, skilling, or institutional engagement.
• Experience working with engineering colleges/universities will be an advantage.
• Experience coordinating FDPs, SDPs, internships, workshops, certifications, or faculty/student training programs is preferred.
• Experience managing multiple stakeholders and large student batches will be an added advantage.

Ideal Candidate

The ideal candidate should be a strong execution-oriented professional who can manage the complete operational lifecycle of an academic program—from institution coordination and trainer deployment to student participation, program completion, certification, and reporting.

The candidate should be comfortable working in a fast-paced environment, coordinating with multiple stakeholders, and taking ownership of programs from planning to successful completion.

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

• Health insurance

Work Location: In person